5/5

posted Jun-29-2005

Ordered some RAM for my laptop on Sunday. It shipped Monday with free 2nd-day shipping and I got it Wednesday. ZZF rocks as usual!

comment on review | report?

Is this review?… Helpful Cool Share

4/5

posted Sep-28-2004

10/13/04
Those USB keys mentioned below just came today. I know it was free shipping, but good grief!! It took 21 days to get here!!! I have another order that I placed on the 09/30 and it has yet to arrive as well. They also only shipped half of it and didn't let me know that the other part was on backorder! It has a rebate I need to send in and I'm going to be mad if it doesn't get here in time. If you need your stuff, PAY FOR SHIPPING.

09/22/04
I ordered a 128MB USB drive, but it was cancelled due to a pricing error. I wasn't happy about it, but they gave me a $5 credit towards another Kingston product. Cool. So I ordered a 256MB USB drive. I placed my order but had a problem with the coupon. I e-mailed them and they had it fixed within the hour. I don't like that they don't have a phone number, but I would rather wait on an e-mail than wait on hold for 30 minutes. I used their free (i.e. - slow) shipping, placed the order on the 22nd, and it got here on the 28th -- 6 days. I can live with that. The product works well and was cheap. I can't complain.

09/22/04
I have since ordered a keyboard and mouse and they upgraded my shipping for free since it was a big box. That's cool. I also have some more USB keys on order. I have been happy with them in the past and will continue to do business with them as long as they keep up the good work.

This review was modified by justin_watts on October 14 2004 10:02:39 AM

comment on review | report?

Is this review?… Helpful Cool Share

4/5

posted Sep-16-2004

Ordered 2 books for school, advertised in stock with free shipping. I wish I had paid for shipping. I ordered them at the beginning of September. One book came 15 days later (I was supposed to be reading it already, mind you) and the other book is STILL not here, 9/16. I "saved" $5 by using free shipping. I will not make that mistake again.

comment on review | report?

Is this review?… Helpful (1) Cool Share

5/5

posted Jul-15-2004

I bought a pair of sunglasses on 7/8/04. They sent me a confirmation e-mail that told me to call them to confirm the order. I asked for ground shipping which was about $5. The order went really smoothly except for one thing. When I talked to the rep on the phone, he told me that ground shipping was USPS, not UPS or Fedex. Why call it ground, then? WHy not call it Priority or something? I found that term really misleading. The guy also told me that it could take up to 2 weeks for me to get my order. Not cool. It turns out he was just guessing about the ship time. I live in CO and it was shipped from CA and took about 4 days. Overall it was a pleasant experience.

comment on review | report?

Is this review?… Helpful Cool Share

4/5

posted May-06-2004

Ordered a Konica Minolta DiMAGE F100 4.0 MP Digital Zoom Camera on April 13th. I received a confirmation email later that day. I got an email from them with a tracking number on the 19th - 6 days later. Package arrived at my house on the 26th; shipped from Oregon - took a LONG time, 7 days! So I received my camera 13 days after ordering it. The camera works great and I got a good deal on it. But it took forever for them to get the package to me. I don't mind that it took so long except that they never told me it would take nearly half a month. They need to advertise how long it takes. They also changed their policy and charged me tax on my order. I was told by a friend that they were recently bought by CompUSA, so that might explain it. Overall they did okay, but you'll be waiting a long time if you select free shipping. Even if you pay for express shipping, I wouldn't expect your package for at least a week (they say it takes 3-5 days for your order to leave the warehouse).

comment on review | report?

Is this review?… Helpful Cool Share

5/5

posted Feb-05-2004

Ordered a Panasonic ES7017H shaver after a fiasco with Video Direct (read my review of them on this site). Got here quickly. Product looks great. Easy to navigate website. Awesome company as far as I can tell. I plan on buying more from them.

comment on review | report?

Is this review?… Helpful Cool Share

5/5

posted Feb-05-2004

Ordered a chieftec case near Christmas. Price and shipping were reasonable. Got to my house in 2 days - great considering how swamped FedEx is around that time. I have ordered from Newegg several times, and they are still the best! I will always go to them when I build computers.

comment on review | report?

Is this review?… Helpful Cool Share

5/5

posted Feb-05-2004

Ordered a coolermaster case and an enermax power supply. Got here in a few days, packing was excellent. Website is fairly easy to navigate once you figure out how they have it set up. Salespeople are friendly and easy to talk to. Highly recommend!

comment on review | report?

Is this review?… Helpful Cool Share

5/5

posted Feb-05-2004

Ordered some fans and stuff. Shipped on time and everything arrived in good shape. I've been ordering from these guys for years now and they haven't let me down yet.

This review was modified by justin_watts on June 29 2005 11:20:24 PM

comment on review | report?

Is this review?… Helpful Cool Share

1/5

posted Feb-05-2004

I purchased an Antec Lanboy case from CompUSA in October 2003. It turned out to be a very poorly made case. It is easy to bend corners on it. It is flimsy. The plastic door hinge broke on the front, as it did on the replacement door they sent me. You can't install anything in the computer without removing EVERYTHING from inside the case, which makes it a big hassle. And for being a portable case, the paint scratched on it and all I did was move it from my office to the living room and back. I had to baby this "portable" case to keep it from getting ruined.

So I called Antec and they first told me they could do nothing because it wasn't their case... figure that one out. They made it, but it's not theirs. They told me if I had taken it back to CompUSA, i could have gotten my money back, but CompUSA has a 14 day return policy. And I didn't see some of the problems with this case until about 25+ days later. So basically Antec told me that since I didn't figure out the Lanboy was a lemon in 14 days, I'm just stuck. After arguing with the man, he finally told me that he could exchange it for something else. Great. So since I don't like Antec cases anymore, I can exchange my cruddy case for another case that I won't like. I told him that was unacceptable as well. So he finally talked to his boss and they said they would issue a refund, something that they "never do." Apparently they don't "do" customer service either.

So I got the case shipped off to them (Which cost me $10). I called to check the status of my refund check, and kept getting voicemails. After I finally got someone, they wanted my RMA number, which I did not have at the time. So they said they would check on it and let me know. I never got a call back. I left a few more messages, and finally left a fairly disgruntled message that said someone had BETTER call me soon. I got a call back and the service rep said that they had left messages on my cell phone. Funny, every time I left them a message to call me, I gave them my HOME phone number. Then they wonder why they never get me. So now my check is supposedly on the way (we will see).

The case cost me $100 + tax. I had to pay $10 shipping to return it to Antec, and they charged me a 15% restocking fee. So I'm only getting $75 back. I am not happy at all. Beware of this company. They have NO customer service, and the customer is NOT #1.

comment on review | report?

Is this review?… Helpful Cool Share