1/5

posted May-02-2007
I placed an on-line order for a Pioneer PDP-4270 plasma because the online service said the unit usually ships in 1 – 3 days. The next day I got a call from 6th ave saying that they had checked the 4270 just prior to shipping it out and that it had "burnt pixels." This line was lame enough to make a grown man whimper like a baby, but it gets worse. The salesman continued on to explain that they would not be getting any more 4270s for at about 3 weeks, but that he could make me a deal on the 42 inch Elite model. The deal on the Elite model was actually tempting, but in reality it was just more money than I wanted to spend. So, I declined the bait-n-switch and canceled my order. Ok, so that’s not as bad as it gets. I then call my CC to find out that they already charged my CC before calling me to tell me it was out of stock. So I call back 6th ave and talk to a lady this time, she tells me that the guy who called me back to tell me about the "burnt pixels" can not cancel orders. I again try to cancel my order, but they could not credit my CC due to some reason that she did not explain very well. So, I call my CC and dispute the charge (Amex rocks!). Ok, so it gets worse. After buying the unit from another vendor and getting all the way to the point of selecting a date for the delivery service to deliver, I then get a call from another delivery service wanting to set up a delivery date for a unit that is coming from 6th ave. I declined the delivery.
This place is using very poor business practices and they lie like a rug.