1/5

posted Dec-27-2011

Listen up! Netflix is a necessary EVIL.

When your picture quality gets bad, go to your account online and reset the quality to "best." They throttle.

Also, their pathetic CS reps will SET YOU BACK to LOW if they don't like you!

(Try this for bad: "Change your channel" (On a hardwired modem to Blu-Ray???) Buy a new cable. (I did, no help) It's your Panasonic Blu-Ray player. (Nope, I bought a new player same problem.

The problem ALWAYS seems to be that they reset you to LOW quality.

Go online, find your account and RESET to High Quality!

Someone, someone, please come and compete with them!!! Where are the Chinese when you really need them?

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1/5

posted Dec-21-2011

Pathetic! I have been a happy customer for many years. Customer service WAS excellent.

No more. I have spent at least 6 hours on the phone. My account has been closed and reopened and re-verified. Yet I cannot log onto my account anymore getting a W0500 error that I have logged too many attempts (1 is too many?)

I've given up. Western Union was once great. Now dealing with them is a waste of time.

Also they have doubled their rates in the past year or so.

Goodbye WU

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1/5

posted Nov-17-2011

Warning! My CC Card was used fraudulently within hours of ordering from EPSCO, I have called them and written to them, they do not answer. Therefore though I cannot prove it I believe that using your cc there puts you at great risk. Beware.

I ordered a part, it was sent quickly and smoothly. But within a day or two my credit card was used for 3 fraudulent purchases!

Bank of America flagged them, reversed them so I was not out any money, the card was closed, I'll get another.

What surprises me is that when I called EPSCO in reality they could not care a bit.

I had not used that card for any other purchase where the CCV# was given out, nor had used it by handing it to a person, therefore it seems likely that my card number and CCV was stolen within the chain of custody of EPSCO.

I like their prices, and their service, but cannot deal with a company that does not even take a complaint of credit card theft seriously.

It's sad.

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1/5

posted Oct-25-2011

Warning! Warning! Warning!


Staples "Easy rebate" system can easily lead you to a phishing site, that is what happened to me. Concerned, I called and asked for fraud prevention, but the fellow was NOT interested.

I called my local store, that I enjoy greatly, and asked for a manager, he may be able to resolve this, we shall see.

Staples has an obligation to shut down phishing sites if a common spelling error leads a person to an illegal phishing site. To not do so is to aid and abet fraud and show callous disregard to customers. I am shocked at my inability to get this taken seriously.

Note: I kept a page of all interactions showing the path that led to the phishing action and offered that to them and will do so if questioned.

Also when I went to do my "easy rebate" using the correct spelling instead of the $6 it only went through as $3.

Note: I love my local Staples store but I prefer to be protected from phishing scams and Staples has the means and the responsibility to do that. So far they have failed.

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5/5

posted Sep-19-2011

Just amazing, three thumbs up (can I borrow one of yours?)

I purchased a Toto toilet and though I get contractor prices at my local plumbing supply store, Homeclick beat them by over $30.

Ordered on Wednesday, delivered by FedX on Saturday, packaged extremely well!! We're talking porcelain.

Why deal with a somewhat arrogant plumbing supply store when this place can deliver toilets to my apartments and I don't even need to go pick them up.

By the way, Toto toilets are wonderful, they are the only brand I will use in my apartments.

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1/5

posted Aug-15-2011

Update 9/6/11 I have changed back to a one star.

DO NOT USE PAYPAL FOR LANDLORD/TENANT PAYMENTS! Do not use paypal for any service, other than an item that you can hold in your hand. The remitter can lie as much as they want, and paypal will IGNORE substantial data. I have been happy with Paypal with Ebay transactions.

Indeed, their complex contract states this, so I have no recourse except for the Court which I will use with this tenant utilizing civil fraud.

I'm still unhappy with the complexity of the resolution and I will still keep the 1 star.

I sent Paypal by fax enough proof that the tenant had signed the lease, received a signed lease, that I had pulled it from the market and that the tenant paid rent/deposit by paypal.

Tenant Perrin Tellock then alleged "unauthorized use" and payal IGNORED all of my substantial data. Faxed signed copies of the lease plus copies of communication going from "I want it and have paid you" to "I can't take it" to "Unauthorized use of Paypal" is proof enough to convince a jury, but not Paypal. And a jury or judge will ultimately decide this.

Paypal rubber stamped "unauthorized use" even when documents show clearly that he was the one who paid.

In short: DO NOT EXPECT A FAIR JUDGEMENT FROM PAYPAL, regardless of the proof you submit.

Paypal is fine for Ebay, but in my opinion do NOT use it for Landlord/Tenant payments.


Update 8/24/11 I have changed my rating from a one star to a five star.

Summary: Tenant signed lease and sent me rent via Paypal. Tenant apparently alleged that he was being defrauded (probably alleging that I was defrauding him) thus Paypal put a hold on the funds.

I sent Paypal all communication and a copy of the signed lease arguing "buyer's remorse" is no reason to chargeback, and that the service was given upon receipt of the rent.

Much to my surprise Paypal agreed and freed the money sending it through to my account. So it goes to show if you have a problem do the leg/paperwork and send Paypal a clear history with documentation.

I'm so pleased that I'll give Paypal 5 stars, but they need to streamline their claim process as several emails asking for info, when used, were returned as unsendable. But I found alternative addresses.

From 1 start to 5...that's pretty impressive, I think.



Update: 8/19/2011

I am now led to believe that the tenant instituted a charge-back (or rather a hold) and may have alleged that I defrauded him.

I am dissatisfied with Paypal still since they will not divulge information. I have asked that the case be advanced to a claim. Tenant received the goods (signed lease, the apartment was pulled, advertising closed, and two tenants denied rental).

I believe that Paypal now has an obligation, since I acted in good faith and "sent the goods," to take the funds on hold and disburse them to me.

I will likely institute a court claim against the renter, and will ask the Court to grant a Court Order to force Paypal to divulge the entire chain of events.

This case does show that Paypal may not be a good idea for the receipt of Landlord/Tenant funds.

This will be updated. I have changed my rating to neutral for the time being.

The following is my original posting:

Beware! Do not use if you are a landlord! Your money will be held by Paypal.

I had a new tenant and suggested that he send me rent/deposit via Paypal. I've been with Paypal for many years with never a problem but this $1300 was placed "on hold" by Paypal (not by the sender!) as a "high risk transaction."

I am a verified Paypal member, so is the remitter--how this can be "high risk" is beyond me.

There is no way to contact a person that you can find on Paypal but I did find a person number: 888-221-1161 and now I must jump through hoops and have my payment held up for who knows how long. Again, the sender did not do anything to stop this, the funds from his account are good, I did not do anything, Paypal put this stop on their own. Why? I haven't a clue. I will avoid using Paypal again this way.

Further the agent that I talked to was curt and bordered on the edge of being actually rude. I do not appreciate that sort of customer service and expect better.

Lastly in a recent foreign (Australia transaction) I noticed that the exchange rate was $1US to 0.944 Australian when the interbank rate at the time I sent was $1:0.994+ In my opinion a 5% currency translation is far too much.

I have used Paypal for many years when selling on Ebay. Years ago they would double charge your account (put a hold for $xxx) then actually charge $xxx, and the hold would not be released for many days, thus a $200 charge would deplete temporarily $400 from your account, once causing me to overdraft. I am not sure if that is still a problem.

I have not had any problems with Ebay/Paypal.

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5/5

posted Jun-21-2011

Fast service, good quality battery with date of manufacture on it. I saw lots of batteries cheaper elsewhere but I really had to wonder how many years old they were. The place to go and I researched pretty hard.

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5/5

posted Jun-20-2011

I'm pleased with Egg's willingness to accommodate their customer. It's nice to see a company that puts customer service first.

This review was modified by jsflynn603 on June 20 2011 05:59:06 PM

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1/5

posted May-09-2008

Dishonest and illegal "bait and switch" advertising, for a HDTV that is never available:

Panasonic 42 in. (Diagonal) Class Plasma Integrated HDTV (720p), VIERA
Sears item# 05775508000 Mfr. model# TH-42PX80U

Copy of complaint sent to New Hampshire Attorney General's office:

Since November Sears repeatedly offers this plasma tv, usually with rebate or discount. On each occasion I have tried to order, but they are out of stock. I have ordered within 32 minutes of the emailed sale announcement: Out of stock. On at least 7 times I have checked for stock in NH/MA/VT/RI/CT: Out of stock. I have checked with various zip codes throughout the entire country: Out of stock. This seems to me to be a clear case of "bait and switch," and seems unethical and possibly illegal. They appear to advertise a product that is in fact NEVER available. I have written them at least 20 letters and calls, to no avail. Fair resolution: Stop advertising unavailable items and sell me one at the advertised price. It seems to be an unfair business practice to offer items that truly are never available. Thank you. Note: I was forced to enter a purchase date, I wish I could have done so, but then there would be no complaint.

This review was modified by jsflynn603 on February 11 2009 04:34:27 PM

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1/5

posted Sep-03-2007

Beware: Buy the Amazon Kindle, and you become a prisoner of DRM (Digital Restrictions Management) forever, and worse, you will lock the entire business world into this Draconian swindle.

Search: Kindle Swindle

I changed my mind, and did not buy the Kindle Swindle, but the world needs to know just how horrid this swindle scheme is.

Amazon I am ashamed of you!

Thanks for the many who pointed out to me the horrors of what this will do if Amazon becomes the premier business model for DRM. You WILL NOT take away my rights to do with a book what I WANT!

Do not buy the Kindle Swindle from Amazon!

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