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All 2 Customer Review(s) | by jrtx

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Rating 2/10
modified review posted Nov-14-2013

“Ordered a specific RC car for a specific price. Was shipped a different model (model, smaller size and less price). Charged the original amount. Contacted customer support and they wanted pictures as proof. Sent pictures and they responded "Thank you for contacting us. Thank you for the photos. Unfortunately, we do no have the blue car. They come mixed in one case. We sincerely apologize for any inconvenience this may have caused" That was it. Nothing about replacing it or any assistance whatsoever. Crappy customer service.”

iMarine USA
Rating 10/10
modified review posted Nov-08-2012

“Awesome customer service, great communication. Called me during hurricane Sandy to tell me shipping would be delayed and offered to cancel my order. Still shipped fast.”

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  • Their Story: jrtx has not entered their story in their biography.

Reviewer Stats

Total Reviews 2
Helpful Reviews
Forum Posts 0
Member Since 8-Nov-12
Last visit First visit!

jrtx's Favorite Stores

  iMarine USA Rating 10/10

jrtx's All Stores Reviewed

  AirsoftRC.com Rating 2/10
  iMarine USA Rating 10/10

jrtx's Least Liked Stores

  AirsoftRC.com Rating 2/10