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The Reviews

All Customer Reviews (4)

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ThriftyComputer

5/5

posted Feb-26-2011

Fast, easy transaction. I used a one-time credit card number to be sure though. Recommended.

Futurlec

1/5

posted Aug-13-2007

My most recent experience is similar to the other reviewers. An order placed on June 6 2007 did not arrive. Emails were initially answered ("we will resend") but ignored quickly. I had my credit card number changed after reading the other reviews and disputed the charge.
Around July 25 I asked them again about the status and Futurlec replied that the replacement order was shipped the day before. I'll believe it when I see it! But this time they were telling the truth, not fiction. Today, August 13, I received the order which was shipped on July 24. Over two months for an order is too long and there are parts missing (I asked the credit card company to give them their money anyway).
All this is really too bad since I have ordered at least 7 times before from Futurlec with little or no problems; missing or wrong parts, which they corrected, but always delivery as promised.
Futurlec normally has a system where they mass ship the packages from Thailand to San Diego, where it is mailed using the US Postal service. From their cryptic emails I gather there was a customs problem (I assume with a mass shipment).
All this is really a shame since better communications from their side would have prevented so much anger and frustration. Just emailing a message they think the customer wants to hear doesn't help at all. I need the truth and I will be understanding because they are so cheap!
I hope to do business with them again though the credit card issue is a major concern.

800PC.com

5/5

posted Apr-11-2002

Ordered a 300W case. It came quickly and works fine.
Getting shipping as low as possible can be tricky. You have to try a lot of items and combinations.

Newegg.com (USA)

5/5

posted Apr-11-2002

Great experience. I bought all components for an Athlon XP 1700 computer (except the case) + a celeron CPU. Good price, reasonable shipping cost, fast shipping. The Athlon computer works great. The Celeron was wrong for my other computer (voltage compatibility) and I returned it for a credit (minus restocking fee). All in all, computer shopping as it should be.