4/5

posted May-19-2011
I am going to date myself but I have purchased from Crutchfield since the early 1980's through their catalogs. This is before the internet, Best Buy, Amazon.com, etc LOL! In fact, much of its current competition never existed back then! Crutchfield definitely was the "got to" resource when it came to finding out which car radios/speakers fit your car and still are. They also carry (and still do again) higher end audiophile-quality products not carried anywhere else. Crutchfield always known for its top notch customer service and speedy deliveries and super easy return/exchange processes.
I have purchased many items throughout the years with no problems - but now with current competition from big box electronics stores - you definitely need to shop around.
With all its positives, it always has had an ongoing negative which is their prices tend to be "full retail" but with that you get excellent customer service, no gray market items and lifetime tech support to compensate.
The reason I did not give them a full "5" star review is becuase of their higher prices - especially on video products (ie TV's) - where you can go to your local Best Buy and purchase the identical item for significantly less.

This review was modified by
jpugz63 on May 26 2011 01:08:52 PM