1/5
posted Mar-11-2010
It has now been 8 days since I posted my previous message regarding the failure of customer service I experienced with A1 Books.
In my previous message, I challenged A1 Books to explain why they are advertising books through the Barnes and Noble website as being "in stock" when they are in fact sold out.
I also stated that "Your failure to do so will confirm that your business is deliberately deceiving the public." So far, there has been no response from A1 Books, despite the fact that they have responded to many other messages in this thread. I think that speaks "volumes" about the reliability and truthfulness in advertising policies of both A1 Books and Barnes and Noble.
While I was writing this message, I just checked and the book I ordered (which A1 Books never sent) is still listed on the Barnes and Noble website as being "in stock" through A1 Books. Curiously, there are now two listings, both stating that the book is "New," but A1 is now offering this "New" book at two different prices ($16.45 and $20.99) in the same listing!
When I look at all of this, I can't help getting the feeling that the information in these listings is totally fabricated and not even proofread. Why would a bookseller offer the same new book at two different prices - one that's 28% higher than the other listing? The only answer seems to be that they really don't have the book in stock at either price, that these are old, outdated listings and neither A1 Books nor Barnes and Noble think it's important to update this old, erroneous information.
This review was modified by
jpholly on March 19 2010 10:34:22 AM
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![Share](javascript:share_rating({"review_body":"It has now been 8 days since I posted my previous message regarding the failure of customer service I experienced with A1 Books.<br><br>In my previous message, I challenged A1 Books to explain why they are advertising books through the Barnes and Noble website as being \u0022in stock\u0022 when they are in fact sold out. <br><br>I also stated that \u0022Your failure to do so will confirm that your business is deliberately deceiving the public.\u0022 So far, there has been no response from A1 Books, despite the fact that they have responded to many other messages in this thread. I think that speaks \u0022volumes\u0022 about the reliability and truthfulness in advertising policies of both A1 Books and Barnes and Noble.<br><br>While I was writing this message, I just checked and the book I ordered (which A1 Books never sent) is still listed on the Barnes and Noble website as being \u0022in stock\u0022 through A1 Books. Curiously, there are now two listings, both stating that the book is \u0022New,\u0022 but A1 is now offering this \u0022New\u0022 book at two different prices ($16.45 and $20.99) in the same listing!<br><br>When I look at all of this, I can\u0027t help getting the feeling that the information in these listings is totally fabricated and not even proofread. Why would a bookseller offer the same new book at two different prices - one that\u0027s 28% higher than the other listing? The only answer seems to be that they really don\u0027t have the book in stock at either price, that these are old, outdated listings and neither A1 Books nor Barnes and Noble think it\u0027s important to update this old, erroneous information. ","link":"http:\/\/www.resellerratings.com\/store\/A1_Techbooks\/comment\/548533#comment548533","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/A1_Techbooks.jpg","store_name":"A1Books.com \/ webnotions.com (formerly: A1Techbooks.com)","username":"jpholly","rating":"1"}, "single");){kind=link}