1/5

posted Apr-05-2010

I purchased a new Toshiba 52" HD TV through EBay from Sunshine Electronics back in January 2009. A day after we were confirmed as the winning bidder, my wife received a call from Sunshine Electronics. She was convinved by Sunshine Electronics to purchase an extended in-home service protection plan. We paid an additional $399 to Sunshine Electronics for this 3-year warranty extension. We received information in the mail from a company called Consumer Priority Service (CPS) a few days later. I registered the warranty information on-line and received a 3-year warranty card from CPS with a Membership ID number a week later. A little over 14 months later, my new Toshiba HD TV started having display problems. I tried to utilize my warranty. I called CPS and they, after a couple of days of phone calls, told me that Sunshine Electronics sold us a 2006 warranty that had expired. Why would we purchase a 2006 warranty plan for a 2009 new purchase? Especially when the original Toshiba warranty is 12 months!! I've left emails with Sunshine's listed email address and have not heard back from them. The only telephone number that I located justs rings and nobody answers. I've read many internet postings about how dishonest Sunshine Electronics is. We realize that we've been scammed. A local authorized Toshiba service center has quoted a repair price higher than what a new HD TV would cost. We're hoping Toshiba will help us out since the TV started to have problems only 1 & 1/2 months after their warranty expired. We realize that Sunshine Electronics just wanted more money than what we paid on EBay. The other companies that Sunshine Electronics seems to go under are Cyber Discount Warehouse and Pyxis Camera. I will never, and I urge others, to never do business with this company.

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