jomel - User Profile page at ResellerRatings

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jomel

The Reviews

All Customer Reviews (1)

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Hewlett Packard

1/5

posted Sep-21-2012

Absolutley Horrible! I ordered 3 ink cartridges. They were supposed to ship next business day. After 1 week, still no word from HP. Whwn trying to contact customer service to find out the status of order, the pre-recorded message states the waiting time is about 1 minute. I've called 3 times, and have hung up after being placed on hold for in excess of 30 minutes each time. I HAVE STILL NOT BEEN ABLE TO GET THRU! I guess that what I will have to do is to dispute my credit card charge when I get my statement.