5/5

posted Jan-03-2012

Ordered a hard-to-find iPaq data cable at a surprisingly low price- with free shipping. Received confirmation of shipping later that day. (No tracking information, but for such a small item, I wasn't concerned.) Received the cable a few days later. No problems. No surprises. I would order from them again. Thanks!

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5/5

posted Aug-03-2011

Ordered a TOSLink audio cable for a ridiculously good price. Received it quickly. Connected and worked properly. Too easy- as it should be.

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5/5

posted Jun-28-2011

Ordered their "Web Power Switch III" on 6/17/11. Had a FedEx tracking# in my hand that evening. Had the box in my hand a week later. It's hooked-up and working at this instant; very well made, with a longer-than-expected power cord (always a plus). The LEDs are brighter than I would prefer, and I wish the unit had an internal clock for logging, but nothing's perfect. Prior to ordering, I'd asked a few technical questions via email. I always received a response. Overall, very satisfied.

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1/5

posted Jun-27-2011

Worst online shopping experience I've ever had! Ordered a $160 razor on 6/14/11. Received email notification of shipment on 6/17/11 w/ USPS tracking#. Tracking number registered as invalid on USPS website for 7 days. (Constantly indicated 'electronic shipping info received) Contacted Wal-Mart & was advised they believed it lost in shipping. They advised me to wait one more day, and if it didn't arrive, they'd either provide a refund or reship. At this point, I was convinced they'd never shipped the first time. Long-story-short, Wal-Mart sends its packages by a third-party service called Streamlite. THEY took 7 days to deliver my package to a post office that's two hours from me. Only THEN, did the tracking number they supplied register as valid. Keep in mind, the TOTAL distance this package was traveling can be driven in TWO HOURS. It took a total of 10-days for Wal-Mart to get my razor delivered over a distance of two-hours' drive. During 9 of those 10 days, their tracking information was invalid. Their online reps were just as in-the-dark and clueless [as myself] regarding even the existence of my package.

A running dialogue during and a venomous follow-up afterwards, yielded a promise of free 2-day shipping on my next order. I can't see myself repeating this experience with Wal-Mart. TOO LITTLE, TOO LATE.

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5/5

posted Apr-10-2011

I needed a couple of very specific fans- for replacement use in a DLP TV. I ordered on 4/6, the fans shipped on 4/6. I had a USPS tracking# in my email that evening. They were in my hands on 4/9. And- I got them at a price that I couldn't beat. Nothing but good things to say- definitely bookmarked them as a preferred vendor for my future purchases.

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5/5

posted Nov-28-2010

Ordered 5 CoolerMaster muffin fans on 11/23 and on 11/27 they were in my hands, and that's shipping coast-to-coast. Fans were exactly as ordered, priced too low to pass-up and were delivered via USPS Priority mail. Very pleased.

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5/5

posted Nov-23-2010

Over the past three weeks, I've placed three orders. All went without a hitch. Their one failing- the inability to edit an order once it's been submitted. Even if it's only been a few hours, the only way to change (or even add-to) the order is to cancel the entire order and resubmit- which is, ironically, the ONLY option that is still available at that point. (This, despite the fact that I was online with a live rep) They were very cordial about the whole mix-up (which was MY fault), but I have to admit I was disappointed at having to cancel an order (and wait for the charge to be refunded to my card), and re-place the order days later. I had the funds to double-up and charge the same order twice, but I wanted to lessen the chances of a mix-up. Still, overall, a VERY GOOD company to do business with. I recommend without reservation.

This review was modified by johnny121 on November 23 2010 11:19:23 AM

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5/5

posted Sep-05-2009

Ordered a set of snow chains and a CD. The two were boxed loose w/o packing material! CD vs. tire chains = broken CD. A stern but polite email to Amazon had my CD replaced via free overnight shipping. I would've preferred they got it right the first time, but I respect their dedication to 'making' it right. I honestly lowered their "shipping process" rating for this event, but I'm still a very satisfied customer.

Ordered a refurbished TomTom One 130 GPS. Was very pleased with the unit until it failed two days later. A quick visit to Amazon's website & a few minutes later a prepaid shipping label was on my printer and a replacement was on-order. Three days later, I had my replacement & shipped the first unit back. My cost: $0. Can't ask for a better returns policy. You can't help but like Amazon! I'm not crazy about mail-in rebates, but it's worth it [to me] to get a GPS unit for $50 w/ free shipping. Amazon has become my first stop when I shop online.

This review was modified by johnny121 on January 12 2011 01:04:32 PM

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5/5

posted Sep-05-2009

This is my second order of Epson R220-compatible inks from this company. They've always been responsive to my questions and concerns. First order was refillable cartridges AND ink. A problem with one of the cartridges was remedied quickly. My only suggestions for improvement would be that they add a second bottle of black ink to the refill kits; and that replacement syringes include blunt-tip refill needles rather than standard needles. I'm concerned because I'm unsure if my cartridges have some sort of internal bladder that the standard needle could damage. Overall, a great company to deal with- didn't look anywhere else when my first inks were running out. They offer USPS delivery- which is less expensive than UP$ if you prefer that route.

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5/5

posted Dec-06-2008

Ordered TRENDnet n-series router and two 802.11n wireless network cards. All three arrived in seperate boxes via FedEx less than a week later. Packaged well (Glad to see no Styrofoam peanuts used). You can track your package by checking your account online. They do not email the tracking# to you but do tell you when your order ships. Items were exactly as I ordered & so far, I've used the router and one card. Both work flawlessly. Shipping the items separately seems wasteful, but shipping was free, so I cannot complain. I will buy from them again. Before you buy, Google for "Buy.com coupon codes"; it can save you a dollar or two. It worked for me.

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5/5

posted Jan-13-2008

Ordered 01/06/08, received 01/12/08. Packaged well and was exactly what I'd ordered. I DIDN'T check this site before ordering- as I'd used them in the past. They're a no-frills DVD seller. I've never had trouble with them in the past 3-4 orders I've used them for.

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5/5

posted Sep-19-2006

Ordered Biostar P4M80M4 motherboard on Thursday morning. Received UPS tracking# Thursday afternoon. Received motherboard Monday evening. Installed Tuesday evening- works fine.

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5/5

posted Aug-31-2006

8/24:Ordered. 8/24:Received tracking#. 8/30:Receieved product, TY -R printables as described. NEVER a problem with Rima.

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5/5

posted Feb-02-2005

Ordered Epson 2200 ink & paper supplies 1/29. Received 2/2, complete, as-promised and at a price I cannot beat anywhere.

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5/5

posted Feb-25-2003

I've ordered from Porters many times throughout the years. Customer service is always friendly and helpful. Their web presence is weak. -BUT- They ship reliably. They pack well. No hidden fees or sales pitches. They regularly publish an old fashioned bi-fold catalog which will fill your mailbox.

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