We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.


»
 
No Avatar

All Customer Reviews (1)

sort by store, date, rating, likes

Lagoom
Rating 2/10 1/5
modified review posted Feb-03-2009

I'm getting components to build a computer and Lagoom.com had a few compelling items on my list though I ended up with only the computer case ordered. I ordered from Lagoom because the shipping from Freemont, CA to my Oregon home is a 2-day trip by the ground method chosen; even if the weekend order was shipped out as late as Tuesday, I'd be easily building my system over the weekend. THEY SHIPPED FROM GEORGIA!!

There's NO way to tell that ground shipping will be 2 days or 7 when placing an order from Lagoom.com. My weekend order will result in a Monday arrival of the NEXT week. Had I known the trip was cross-country, I may have chosen the 3-day shipping. But why pay for 3-day shipping when ground would make it in 2 days? Because packages WILL NOT NECESSARILY be from anywhere NEAR Freemont, CA, yet the website has NO INDICATION that packages are shipped from around the country.

Severe disappointment in this store especially after having seen the decent ratings on this site. Silly me, I expect a company to be up-front about distributed warehousing or have some way to know the true shipping situation before the order is shipped.

Do I expect too much?


, Lagoom rep has responded
modified review posted Mar-02-2009

“Dear customer, although our office is located in Fremont, CA. We do have warehouses across the country. Since the case you ordered is not in our Fremont warehouse, it has to be shipped from other warehouses.

Thank you!”

About johnhandwork

Reviewer Stats

Total Reviews 1
Helpful Reviews 1
Forum Posts 0
Homepage
Member Since 3-Feb-09
Last visit First visit!

Favorite Stores

Check out all the stores loved by johnhandwork

No stores favored...

.

All Stores

Check out all the stores reviewed by johnhandwork

  Lagoom Rating 2/10

Least Liked Stores

johnhandwork likes these stores the least and has left a poor review for them.

  Lagoom Rating 2/10
wall street journal logo