“We work very hard to make sure your orders are shipped as quick as possible once won so that delivery time is as short as possible for the customer. We understand your frustration, however, once we ship a product there are certain things we cannot control. If you have not received your item please contact our customer care department at 866-946-8243 anytime Monday - Friday 9am – 4pm Central Time, email us with your order number and login name at CustomerSupport@uBid.com, or use our Live Chat feature located on uBid.com under the “Need Help” tab, and will we put a claim and investigate what is causing this delay.”
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