5/5

posted May-14-2013
I purchased two Obsidian workstations for electrical engineering development use. They are configured identically, with 3.4GHz Xeons, 16GB ECC RAM, 240GB Intel 520 SSDs, and Quadro 600s, and run Win 7. Pre-sales support was excellent - a major step up from working with the big guys - but the thoroughness with how these systems went together is what really separates Puget from the competition. I wanted solid, good performing, no BS computers, and that's what I got. And it was so nice to get a new machine without all that bloatware!
Overall I am extremely pleased with this purchase. The only dissatisfaction I have (very slight) is with the case. It's quite a bit bigger than I had expected (my own fault - dimensions clearly shown on website). It's a full, server-sized case. I don't need much in the way of drive space (most files stored on server), and don't need multiple video cards, so there's a whole lot of room in there that's never going to be used. A mini tower would have been more appropriate. Still, the topside buttons and USB ports are convenient, and it fits fine under my desk, so while not the most compact solution, it is very practical. It's also surprisingly quiet, which is nice.
We've had these now for a little over two months, and they've worked flawlessly. Solid design and reliability was a major consideration with this purchase, so only time will tell if this trend continues. However, I can say that compared to our most recent workstation purchase a few months prior, we're already ahead of the game. That one took several calls to Dell tech support to get right, which more than offset any difference in price.
Business users - you have to figure this into your decision. A few hours of a professional's time more than offsets the difference in cost between the range of supplier's prices. Puget offers a excellent value for a solid machine. For smaller businesses that properly account for their time, the Puget Obsidian line is a smart purchase.