5/5

posted May-15-2012

No complaints. I promptly received a confirmation e-mail and the battery was shipped quickly and without shipping charges. The battery was packed well and arrived in perfect condition. I will definitely use them again.

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5/5

posted Dec-30-2011

I ordered an HDMI cable and Micro-to-Regular HDMI converter plug on 12/21. I promptly received a confirmation e-mail and the order was shipped the same day. I received it a few days later in sealed packages and good condition. I have no complaints and am very satisfied with the whole process.

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4/5

posted Dec-30-2011

I ordered from GMPartsDirect in 2005 and didn't have an issue, so when I needed quite a few parts I decided to use them again. I would have been hesitant if I had checked them out here first. The ordering process is very cumbersome. I spent two days e-mailing back and forth to get the part numbers nailed down as the on-line catalog apparently doesn't transfer as stated. They did, however, respond to all my e-mails in a reasonably timely fashion. I placed the order on 12/21 and it was delivered on 12/28 even though all the parts were marked as 'special order'. All parts were correct and in factory fresh condition as advertised. I don't know how problematic they would be to deal with if you have a problem, but in my case, everything went smoothly and my only complaint is the ordering process and lack of a phone number.

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5/5

posted Jul-16-2010

I have ordered from TigerDirect on several occasions and never had a problem. This time I ordered several computer parts that were shipped out as promised and should arrive within the advertised time frame. I can definitely recommend this company.

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5/5

posted Jul-01-2010

I placed an order on their web-site for a wireless refrigerator thermometer on 6/25. I received both a confirmation e-mail and tracking number from UPS the same day. The order was shipped UPS ground and arrived today, 7/1, as expected in perfect factory fresh condition. Very smooth order; no complaints.

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1/5

posted May-11-2010

I placed an order for a Pool Pump Motor on 4/27. I received an automated e-mail response and my Credit Card was charged the full amount on 4/28. In spite of this, and the promise on their web-site to ship within 24-48 hours, or promptly" let you know about any delays, I heard nothing else from the company. My order status remained at "Order Picking" for 9 days, until 5/6. I sent an e-mail after the first week on 5/4 inquiring about my order status but didn't receive a reply. I then left a voice-mail on 5/6 (no one answers their phones either) and sent a follow up e-mail. I left a second voice mail on 5/6 when I hadn't heard anything by 4:30PM. My one and only reply from the company came at 5:30PM on 5/6 when I finally received a phone call. A guy by the name of Greg apologized and explained they had some problems with a branch in Ocala, but would overnight my order at their cost so I would have it for the Weekend, or at the very least get me a tracking number, in case it had already shipped. At this point my order on the web-site magically changed status to "Transferred to Shipping Location", where it has remained since. I didn't receive anything the next day and didn't hear back from them either. I left yet another voice-mail the morning of 5/10 requesting status information and didn't receive a reply. I then sent an e-mail at 6PM on 5/10 notifying them of my intention to dispute my Credit Card charge and file a complaint with the BBB. On 5/11 I sent an e-mail canceling the order and on 5/12 I left a voice-mail to the same effect. On 5/12 I proceeded to dispute the charge with my Credit Card company. This must have done the trick as I finally received an e-mail notifying me of a full refund "due to shipping delay". Don't be fooled by the fact that they are a BBB Accredited Business. DO BUSINESS WITH THIS COMPANY AT YOUR OWN PERIL!

This review was modified by jngoldin on May 12 2010 12:05:15 PM

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5/5

posted Mar-17-2008

I ordered a Nuvi 770 on 3/10 and even though I opted for the free ground shipping they still sent me the unit by FedEx and I received it on 3/13! Great Job! The unit was brand new and exactly as advertised and the price was the best I could find. I was a little apprehensive about ordering from a company with a name like ShipDog, but due to the high number of positive feedbacks, I decided to take a chance. Glad I did.

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5/5

posted Nov-28-2007

Great prices, prompt shipping and no problems to report. I have been buying computer equipment from this store over the past year and have been very satisfied.

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5/5

posted Sep-23-2005

I placed an order on-line at around 10AM on 9/20 for a Compact Flash card. I almost immediately received a confirmation e-mail and received the card in the mail on 9/22 with USPS! It was packaged very well and arrived in perfect shape in sealed manufacturer's retail packaging. A very pleasant and efficient experience. I will definitely use them again.

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