1/5

posted Jul-13-2007

STAY AWAY FROM THIS COMPANY!!!

These guys give criminals a bad name. I'd call them slime, except that would be an insult to slugs. Bait-and-switch is this company's main product. They won't sell you what they advertise for what they claim, but they will try to upsell and buffalo you into buying thousands of dollars worth of outrageously priced "accessories". Customer service is worse than dismal. Hang-ups are their response to normal questions.

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1/5

posted Sep-01-2004

They sent me a display model Epson 3170 scanner - a hollow plastic shell with no electronics inside. They promised that it was inspected by their technicians. Sure. It never worked. It can't be made to work.

Terrible customer service.

They don't have a working email, you have to submit a "webform" which they might eventually (and incompletely) answer. Until they block you because they don't want to hear from you anymore.

They don't have a working phone number, you only can listen to a recording which tells you to submit a webform! Do not buy from them.

Also DBA as bargaindepot04 on eBay. WHOIS shows Bargain Depot help page (http://216.248.27.60/bargaindepot/contact.asp) belongs to Consumer Depot (216.248.27.52) at 3332 Powell, Goodlettsville TN 37204. It's the same address as Bargain Depot uses for returns, so there's absolutely no doubt that it's the same company. They have IP addresses from 216.248.27.48 - 216.248.27.63.

This review was modified by jkbales on September 01 2004 05:57:36 AM

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1/5

posted Aug-05-2004

PC runs fine but their customer service is extremely bad. Rebate not processed correctly and eMachines will not help get it processed. Managers and employees refuse to escilate problems, refuse to allow customers to talk to their managers and their managers (Mike, tech support) refuse to even give out corporate office numbers. Mike said "my manager is a corporate office and he does not talk with customers". Maybe he should.

Corporate relations office did not resolve problems, in fact made them much worse. Corportate relations office (Dustin) extremely unfair and lacks personal integrity.

Would not buy from them again, would not recommend to anyone. Would never trust them to help me.

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5/5

posted Jul-28-2004

Shipped package in 2 hours. Emailed me tracking info same day. Camera arrived in perfect condition with USA warranty card, all accessories, manuals and software, exactly as it should. That's the way I like it - smooth.

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