1/5

posted Jun-25-2009
If it's too good to be true, it probably is. Shame on me for not checking further before placing the order. However, I trusted the retailer rating of 4 out of 5 stars on the website www.everyprice.com. Besides, the package price for a GPS device bundled with a bunch of extras was $100 lower than I could find elsewhere. Like many of the previous postings, the retailer required that we call in to confirm the order at which point they pushed more expensive models and unnecessary add-ons. My husband declined the offers several times before he got frustrated and twice threatened to cancel the order. At that point, the guy on the phone had the audacity to tell my husband he didn't need to be rude about it. The salesman finally accepted the fact that my husband was not going to modify my order, but then as a last minute comment said the item was on backorder and would not be shipped for another 3-5 weeks. I received an e-mail confirming the backorder status. I called the retailer again to check on the order at which time I was put through the same exercise as my husband. I had a bad feeling about the whole ordeal and was about to do more research on the company. However, upon checking my e-mail this morning, I received a message from 86th Street Photo & Video saying my order had been canceled, my credit card would not be charged, and my information would be deleted from their system, with no further explanation. Frankly I am a bit relieved, but frustrated that I have lost a couple of weeks since I need the item for an upcoming birthday. After all of this, it sure appears to me that this company is not willing to stand by their advertised prices unless you are willing to pay a ridiculous amount more for additional items.