5/5

posted Mar-12-2010

The product I ordered (through Amazon) arrived DOA. OK, not their fault. I contacted them right away and still waiting for their response. This was going to be a present, but due to their delay in responding, I know a replacement will not arrive in time.

Update: I didn't hear from TigerDirect until later in the afternoon. I am pleased that they have taken this extra measure so that I can have a working product. I still have not received it yet, but per the UPS tracking number they provided, it is on its way. Their customer support really turned my opinion around on this transaction. I'll update my review once more after I've received a working product.

Update: Replacement arrived very promptly. I am now impressed. The recipient of the gift is also very happy.

This review was modified by jimrin on March 22 2010 02:14:56 PM

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5/5

posted Oct-19-2009

Was looking for some hard to find items but found them at ArtisticGiftBaskets at a good price. According to the website, they gave an estimated delivery date at time of order. I was a bit worried about whether they could meet this estimated date, especially since it was over the Columbus Day holiday. A couple of days later, I contacted them through their online support, and the customer support personnel immediately knew that I had an order which was in process and he was able to give me an update even before I had to ask my question. I would not hesitate to order from them again.

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5/5

posted Jun-01-2009

They had the best price for the converter box I was looking for... Channel Master 7000. Yes, it was sent without an outer box, but I did not notice any damage to the contents. I made my order late on Saturday, May 23, and it was shipped out on Tuesday (Monday was Memorial Day). Nothing to complain about with this retailer, so in fact, I've used them again to order converter boxes for my mom. I should mention that I had trouble when trying to set up and use an account on their website. I think it's because my e-mail address is long and/or because it has a hyphen in it, but I received an error when trying to place the error. Fortunately, nothing went wrong (for example, DTV coupons did not become invalidated) and I was able to submit the order without using an account but still specified my e-mail address for receiving the status of the order.

This review was modified by jimrin on June 01 2009 06:46:02 AM

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1/5

posted Mar-10-2009

So far, it's been over a week and order has not been processed. I've sent two messages to them with no response. I wonder if they are still in business. Since I've been overseas, I haven't had a chance to call, but now that I'm back in the US, I'll give them a call.

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4/5

posted Dec-26-2007

Best price, but with the shipping charges, I actually found a cheaper price, but I decided to go with B&H because of their high customer rating.

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4/5

posted Jun-20-2006

I was told by customer service if I placed my order by noon ET, it would be shipped same day. I placed my order by noon (albeit 3 minutes before). I never did receive an e-mail notification, but they did send it the same day.

By the way, this store seems to be the same as cellup.com and cellularaccessory.com. I am generally skeptical about stores which have multiple fronts, but I am potentially skeptical about some of the cellularaccessory.com reviews, but in the end, this store did deliver the merchandise, so I cannot complain at all about it.

I haven't noticed the quantity decrease because of my purchase in gotbluetooth.com or cellup.com, but did notice a quantity decrease in cellularaccessory.com. It does make you wonder how accurate the quantity counts are.

This review was modified by jimrin on June 23 2006 09:56:09 PM

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5/5

posted Jul-06-2005

I have ordered from Purple Moo twice. Both times, I have been very satisfied with the results. The first screen protector was for my Palm Zire 21. The second time was for my Sharp Zaurus. Since they did not offer screen protector for Sharp Zaurus, I gave them the screen specifications, and they were able to provide custom screen protectors. Very satisfied with quality and pricing (price was a major consideration).

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5/5

posted Jul-06-2005

I ordered tire pressure caps from them. I originally ordered from AutoBarn, but after a couple weeks later, and not being told they were out of stock until after I started to inquire about my order and then later being told, I cancelled my order with AutoBarn and found a good deal at this website. Submitted my order and got received the merchandise later that week.

I don't remember specifically if they had different shipping options but since I was not charged extra for shipping, I am not complaining that it was sent by USPS. In addition, I am not sure if they accepted credit cards, but since the price was good, I didn't mind using PayPal.

This review was modified by jimrin on July 29 2005 09:29:08 AM

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5/5

posted Jul-05-2005

Ordered golf bag travel cover from them. Since I am local, I asked them if they were flexible in price if I were to pick it up... They did offer a little discount, which I appreciated the fact that they were flexible. Since their store location was not so close, though, I thought it was actually "cheaper" for me to let them deliver it. Got my travel bag promptly.

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5/5

posted Jul-05-2005

Ordered the Garmin C330. They had the best price I could find from a reputable store. I ordered late Thursday night and asked for Saturday delivery. I got it in time.

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