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36,421 stores1,204,395 reviews 5578 shoppers online now
 Total Reviews | 2 |
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| Member Since | 14-Aug-11 |
| Last visit | First visit! |
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| Performance PC's |  |
| FrozenCPU.com |  |
Check out all the stores reviewed by jello900
| Performance PC's |  |
| FrozenCPU.com | |
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posted Sep-08-2011 
posted Aug-14-2011 
![Share](javascript:share_rating({"review_body":"Everything arrived in perfect condition, complete and with all my requests fulfilled. There was even some barbs that i did not order (im not sure if its part of one of my orders) but if this is an extra then thank you :)<br><br>Will definitely order from your store again! much more reliable than others around. Will also recommend you to some friends\/","link":"http:\/\/www.resellerratings.com\/store\/Performance_PC_s\/comment\/861847#comment861847","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Performance_PC_s.jpg","store_name":"Performance PC\u0027s","username":"jello900","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Ordered a p67 block and I was sent an x58 block. Had no choice but to send it back even though shipping would be a killer since im from the Philippines, shipped it for $60. I told Mark this , I did not ask for a refund of the $60 only a compensation maybe some small items that would be useful <br><br>So I waited for 2weeks and got my build delayed for 2weeks and spent $60 for shipping back to them. I was disappointed with the compensation that was sent back to me a beer opener, stress ball and tshirt I had thought it was something useful since I spent $60. <br><br>Anyway aside from this costly mistake they were fast in answering queries and making solutions if needed. So I edited my review to account for this. <br><br>I hope this mistake does not happen again to me or anyone. So always double check your shipment.","link":"http:\/\/www.resellerratings.com\/store\/FrozenCPU\/comment\/834119#comment834119","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/FrozenCPU.jpg","store_name":"FrozenCPU.com","username":"jello900","rating":"3"}, "single");){kind=link}
“When we had discussed sending "small items" we were clear it would be a t-shirt and some other FrozenCPU swag. In our emails with you, this didn't seem to be an issue, which is why we are shocked to hear on here (a month later) that you felt shorted. It may not have been discussed with you at the time, but we did pay for a premium, expedited International shipping service to get the correct items to you. This allowed you to avoid having to use your freight forwarding address in the US which would have been much cheaper for us to send to than the route we took.
We are very to sorry to hear you are dissatisfied with your purchase. Please contact us at support@frozencpu.com for resolution.”