5/5

posted Apr-17-2012

I was blown away with the level of service and quality from Esigns. Their web interface is the easiest on the web to use. I ordered a 3 X 8 banner to display the names and numbers on our little league baseball team to hang outside of the dugout. I went through the roster several times before submitting. I got the banner and it was absolutely incredible (and quick). We rolled it out and fastened it to the dugout. One of the parents realized that a name was missing. I felt horrible. Even though I proofed it several times, I completely forgot to put one of the kids name on the banner. I called Esigns and spoke with Chris Culver and explained what happened and that it was an honest mistake and asked about a way to fix it. He told me that if I would go back to the site and fix with the kid's name and number and save the design, he would take care of the rest. I thought he was making it up. I could not believe he was willing to do that. Talk about grace! Thank you Chris and Esigns. You have a lifetime customer.

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