1/5

posted Sep-13-2002
I originally wrote them to check if they had the Nikon Coolpix 4500 with a US warranty. They wrote back on 08/27/2002 saying that it was a US warranty camera and that it was in stock. So I went ahead and placed my order on 08/28. They called on 09/05 (more than a week later) to confirm my order and tried to sell me accessories, but I declined. The guy then said my shipment was going to go out the next day. Then, on 09/09, they sent me an e-mail stating that the camera was backordered. They wrote, "Thank you for your purchase at Accessory Avenue as of now we are unable to fill your order because of a slight backorder on your item. We will do our best in trying to retrieve your ordered product but can't guarantee an arrival date. As of now the estimated time of arrival is three weeks." I then decided to cancel. From reading their e-mails, it doesn't seem that they are very organized, because they sent me two e-mails when they were first telling me that they had cameras with US warranties, and my cancellation confirmation was written in the middle of my original e-mail (they started answering my e-mail in the middle of my name). Anyway, the funniest thing is that yesterday (09/12), they sent me another e-mail reply about the US warranty and stated again that the item was in stock...

This review was modified by
jeanlo on September 13 2002 05:59:15 AM