1/5

posted May-28-2008

I completely regret buying my Nikon D80 camera from Best Price Cameras. It turned out to be a bait and switch situation, only worse. I was drawn to their site because of their low price for a "body only" D80. I decided to purchase a package that included lenses and several other things like carrying case and tripod. I also bought a battery and memory card as well because they were advertising a "buy one, get one free" for each. They also advertised "free express shipping" which was important to me because I hoped to have the camera for an out-of-town event 10 days later. The total came to $1028. The next day, a guy called me to "confirm my order" then proceeded to talk me into a more expensive battery, memory card and filters, again with the "buy one get one free" offer. He also tried to talk me into an extended warranty which I did not purchase. When I asked him what the new total was he said $1599. I told him to just stick with the original order. Four days later, my credit card statement showed a purchase of $1599. When I tried to call "Customer Service" I was on hold for 20 minutes and nobody ever picked up the phone. I realized that I had an alternate number because the number for the guy who called me was on my call log. When I tried that number it was no longer in service! I wrote them an email to complain and 3 weeks later they have not responded. Furthermore, the camera took 2 weeks to arrive and so I did not have it for the out of town event (so much for free express shipping!). When it finally did arrive, there was only one battery and memory card (so much for "buy one get one free"!). I cannot get them on the phone or get them to answer my email. As far as I am concerned, they are dishonest scam artists. I regret the day I ever came across their website!

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