“Hi, jbart75, well, firstly thank you for your review on our products and company. We checked your invoice number: gr1021, never found any info about your purchasing record, moreover, your invoice number is not ours(the number format is incorrect). We haven’t that kind of invoice number. Did you make a mistake? The Cisco equipment you bought were from other companies. You mistook them for ours. Can you delete this mistake? Because it will bring us negative influence. If you cannot check your mistake and correct it, we will take it as a libel. So we will figure it out through resellerratings’ user service. If necessary, we can directly connect you to solve this problem. We will take legal steps to deal with your libel on our company.