1/5

posted May-13-2011

I paid 3864 dollars for the 8120 and it worked great for the first 6 months, roughly, then I had problems (major problems) freezing up, crashing, blue screen of death, could only put to sleep not turn off, bluetooth and tv not working properly, and very slow.

Before I bought the computer I told the sales person I would be using it to run my business with and had read such great things about these computers so I figured that if I spend $3864 dollars I am sure to get a dream machine and the best tech support in the world.

The first time I sent it in they kept it for a MONTH and the day I got it back it was like it never left, the freezing, crashing, blue death screens continued as I struggled to run my business with it.

Now I have sent it in again, They stopped making and selling the 8120 about 6 months or so after I bought mine, which was one of the first sold.
I could not be any more disappointed and pissed I spent almost 4 thousand on a LEMON.

YES I BOUGHT THE 3 YEAR EXTENDED WARRANTY ALSO BUT HERE I SIT ON A 7 YEAR OLD MAC I BOOK $THAT HAS NEVER FAILED ME THAT COST 1400???????

THE QUESTION IS WHAT STEPS WILL I HAVE TO TAKE TO BE TREATED LIKE A CUSTOMER WHO SPENT 4K ON A LAPTOP?????
Jason Webster

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