“I paid 3864 dollars for the 8120 and it worked great for the first 6 months, roughly, then I had problems (major problems) freezing up, crashing, blue screen of death, could only put to sleep not turn off, bluetooth and tv not working properly, and very slow.
Before I bought the computer I told the sales person I would be using it to run my business with and had read such great things about these computers so I figured that if I spend $3864 dollars I am sure to get a dream machine and the best tech support in the world.
The first time I sent it in they kept it for a MONTH and the day I got it back it was like it never left, the freezing, crashing, blue death screens continued as I struggled to run my business with it.
Now I have sent it in again, They stopped making and selling the 8120 about 6 months or so after I bought mine, which was one of the first sold. I could not be any more disappointed and pissed I spent almost 4 thousand on a LEMON.
YES I BOUGHT THE 3 YEAR EXTENDED WARRANTY ALSO BUT HERE I SIT ON A 7 YEAR OLD MAC I BOOK $THAT HAS NEVER FAILED ME THAT COST 1400???????
THE QUESTION IS WHAT STEPS WILL I HAVE TO TAKE TO BE TREATED LIKE A CUSTOMER WHO SPENT 4K ON A LAPTOP????? Jason Webster”