We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

No Avatar

jaknap

sort by store, date, rating, likes

Rating 2/10
1/5

Rude customer care, rude staff in stores.. no clue of what they are doing

I ordered online with free shipping to store.
I got email in 2-3 days that order has shipped. wait starts now.. I kept waiting that I will get an email or a call when my order is ready to be picked up... 2 weeks gone.. I called customer care..
they said.. they shipped the item, store should have got it but they can't check.
I go to store, they say they don't have it.

I call customer care again, they say they can't help.
so I go to store again, lady in the store looks around and finds my item sitting in the corner. I ask why didn't they inform me that my item was ready for pickup. she said they called - I NEVER received any call. AND no voice email.. what a joke..
and on top of that she was rude.. and not ready to accept that they screwed up..
Pathetic exp.


Reviewer Stats

1

Reviews

0

Useful Reviews

jaknap's favorite stores

No stores favored...

jaknap's Stores Reviewed

  Ace Hardware Superstore Rating 2/10

jaknap's Least Liked Stores

  Ace Hardware Superstore Rating 2/10