1/5

posted Jun-15-2003

I ordered 512MB of Kingston PC2700 RAM to build a computer for my roomate. It came, and I installed it, and as I was configuring the new system I realized there were only 256MB of memory. I quickly pulled the stick, and sure enough it was labeled 256MB, but the invoice clearly said 512. I called and called their customer service number periodically for three weeks, but their voice mail never was working. I sent an email to tech support, even though it was not a tech support issue, but I couldn't find a customer service email address on their website. The email bounced back two weeks later, undeliverable. I still have not heard from them months later, and now their website says "BuyMSTAR.com is unable to process orders at this time.
We are sorry for the inconvenience."

Avoid this company if neccesary, but it looks like someone finally caught up to them and they're gone. Hopefully.

This review was modified by jak21 on June 15 2003 12:22:50 PM

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