4/5

posted Dec-03-2010

I placed an order for items shown in stock, 2 Jawbone bluetooth headsets and a 2gb Memory Module. Despite showing "in-stock" on the website, and my indicating to ship partial. The vendor refused to ship until the memory modules could be obtained from their vendor (per e-mails from customer service). I finally asked them to cancel this portion of the order and bought them locally. The order eventually shipped 3 weeks after being placed, and included the memory modules which I was billed for, and of course now did not need. This is typical of my experience with Surplus Computers, but frankly the prices are so outstanding that once you find something you really want, if you aren't in too much of a hurry, you may as well buy it. It is indeed frustrating to not be able to speak with someone, and periodically e-mails take 24 hours + for response, but you've got to look at the price....

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