5/5

posted Feb-02-2012

To Begin...

I needed another cheap 420TVL camera for one of my Slow Sticks so I purchased this one from securitycamera2000:

http://www.securitycamera2000.com/pr...-Security.html

When it arrived it was DOA just showing a black signal.

I emailed Doris from securitycamera2000 and notified her of the problem. I tried a few different suggestions to try and get it to work but all to no avail.

Originally I was supposed to send the camera back to China but seeing as its only a $14.50 camera, I told Doris that it would cost me more to send the cam back in postage so it would be logical for her to just send me a replacement.

She emailed back and agreed and said she would have it out right away and that I don't have to ship back the old camera.

I emailed back and changed my mind as I decided to upgrade the camera to a 540TVL cam as the 420TVL cams seem to be a bit fuzzy.

http://www.securitycamera2000.com/pr...y-0.01Lux.html

She emailed back and agreed to deduct the price of the dead camera from the new 540TVL cam Im buying and I pay the difference so thats exactly what I did and the camera is on its way.

I give securitycamera2000 a A+ for customer service after this experience.

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