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posted May-02-2012 
![Share](javascript:share_rating({"review_body":"So I must say that the prices were great and basically unarguable. When my order showed up and everything was there I couldn\u0027t have been more happy. I have installed a couple subwoofers and and amp along with a new head unit in my car. It has been two week and the subs have managed to fail. The cone has separated from the surround. I understand this is not a problem of Sonic Electronix However. The speakers owners manual states that their warranty is only offered to the original purchaser of the product from an authorized dealer. Sonic is not. Sonic\u0027s website states;<br><br> Warranty and Return Policy<br>Return Policy\t Standard Return Policy<br>Parts Warranty Duration\t1 year<br>Labor Warranty Duration\t1 year<br>Warranty Provider\tManufacturer<br><br>How can the warranty provider be the manufacturer if they will not provide warranty without an authorized dealer involve. Please help me make sense of all this. ","link":"http:\/\/www.resellerratings.com\/store\/SonicElectronix\/review\/1506941#comment1506941","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/SonicElectronix.jpg","store_name":"SonicElectronix","username":"izzyswift","rating":"2"}, "single");){kind=link}
“We're authorized with the vast majority of manufacturers; in the event we don't buy direct from a company, we offer a comparable 1-year SonicElectronix.com warranty instead. All of the product you ordered were obtained directly from the manufacturer: we buy direct from RE Audio. We're unsure as to why you uncertain about your coverage: if you contacted RE Audio directly, they'd confirm our authorized status. Regardless, you're covered by Sonic Electronix within the first thirty days of purchase. Please send your subwoofers back to our facility; we'll gladly offer an exchange for a brand new replacement. We're available and at your service for any further questions or concerns.”