“Dear Valued Shopper,
We greatly apologize for any inconvenience caused by this unfavorable situation. Fraud is a very big issue in today's society and is a touchy issue that Newegg feels needs the utmost attention: to ensure that all parties are protected from fraudulent activities. This is the reason why all addresses involved with your order needs an extensive verification process. Most credit providers have an alternate address section, but if that is not available, then the customer can request that this information be added to the "notes" section of their account. We understand your frustration and hope our previously discussed resolution is found to be suitable to your satisfaction. If you have any further issue with this, please do not hesitate to contact us by calling 800-390-1119. You may ask to speak with Jason directly.
We appreciate you taking the time to allow us to help resolve the issue at hand.
Newegg Customer Support
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