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All 118 Customer Review(s) | by zeta

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Calvin Klein
Rating 8/10
4/5
modified review posted Apr-09-2013

“Bought a pair of dressed pants from CK. Didn't like the fit so I shipped them back to them. What I don't like from them is that they only offer a 30 day period to return items unlike 60 or 90 days from other stores.”


Groupon
Rating 10/10
5/5
modified review posted Apr-09-2013

“Groupon Goods Review:

I purchased two peacoats and the items shipped ONE MONTH to ship. That is pretty bad. I contacted them about the status of the order like 3 weeks in and they replied to me apologetically and gave me $5 credit for the issue. Then on the day the items shipped from the warehouse, I received an official email from them that, probably was sent to everybody who purchased the item and had to wait, and received $25 Groupon credit. After this I wasn't that mad at the delay anymore.

At the end, after trying them on and realizing that they messed up a color from the peacoats I decided to return them. Giving them a phone call is quick, you don't need to wait even 5 minutes for somebody on the other end to pick up. The person on the other end said he would issue me the return and shipping labels by email.

I waited a couple of days for the email but never received them, so I had to make a second call soon since the return window was closing. The representative I spoke with sent them to me instantly. I shipped the items free and later on got refunded for only one of them. I checked both tracking numbers and found out that one of them couldn't show in the map. I called customer service and told them that I sent both of them and only got one refunded, and I had the shipment receipt to prove that I shipped it. No needing to send her the shipment receipt, she issued me a refund promptly.

Lastly, the first representative that I talked to sent me the shipping labels that I had asked for and apologized for the delay to send them and that he only worked on specific days of the week, therefore he sent the email four days after the call.

I can't say that I had a bad experience, but I like the easy phone calls, the free returns, and the groupon credit for acknowledging their mistakes.”


XpressUnlocks
Rating 10/10
5/5
modified review posted Jan-10-2013

“I purchased an unlock code through eBay sold by this seller. It was a link to their website where I had to input the IMEI. The unlock was done in less than 24 hours, and there was email sent confirming it was all done.”


Jomashop
Rating 10/10
5/5
modified review posted Jan-08-2013

“Ordered a wallet and it shipped one day later. Nothing to complain about.”


Dollargeneral.c
Rating 10/10
5/5
modified review posted Jan-08-2013

“Ordered a pair of toothbrushes. The order was shipped 2 days after I placed the order which was prompt. They give you a tracking number also. I received the items with no problem.”


GUESS
Rating 10/10
5/5
modified review posted Jan-08-2013

“Order gets shipped in 3 days after the order gets placed. That's OK speed. No mistakes on my orders and I returned in the store so there were no problems. Just know that their return policy is 30 days.

35 days later I noticed that they have a sale going on, that contains one of the shirts I bought, so I called them and asked them to price match, and they did.”


Gift Card Rescu
Rating 8/10
4/5
modified review posted Jan-08-2013

“I ordered an Express gift card and it shipped 4 days after the order was placed. There's a shipping notification with no tracking number. I had no problems using the gift card I ordered, I checked the balance and it contained the amount I ordered.”


MacMall
Rating 8/10
4/5
modified review posted Dec-18-2012

“First purchase:
Shipped timely with no problems. No need for returns.

Second purchase using Shoprunner 2 day shipping service:
Placed order at 1am. Item shipped out during the same day and it was delivered 2 days later. I must say it was fast service. The only thing that bothers me is that if you buy an item using ShopRunner, you won't see the tracking number in your account unless you login through ShopRunner.com unlike other websites that support this service.

Return Experience:
Need to contact through email or phone to issue an RMA which is a bit annoying. Using shoprunner I just printed a return label. They process the refund quickly, the same day the return was delivered they issued a refund.

Return Policy:
Call for RMA within 14 days. 15% restocking fee if opened. In my opinion this is a really short return period and I'm not really for it.

One of the things that I consider a bit of a nuisance is that the tracking number doesn't get emailed. You only get a link to track your order which redirects you to the website and forces you to login to your account.”


FreeShipping.co
Rating 8/10
4/5
modified review posted Dec-02-2012

“I have been with this company for 4 years, so far so good. Sometimes you need several emails back and forth to clear something up, but the value of the services they offer is huge, I've saved at least $150 per year by using their service. The only communication I use with them is their email system. I haven't had the need to make a phone call. They use to have a chatting service which I have used once and it was pretty good I must say, but I don't know why it's no longer available.”


Beauty.com
Rating 10/10
5/5
modified review posted Nov-15-2012

“This store should be combined with drugstore.com since they're the same company. I received my order recently from beauty.com using drugstore.com box. I placed an order with them and received my face lotion in 3 days. Pretty fast and no problems. Website is easy to use also.”


1 Sale a Day
Rating 10/10
5/5
modified review posted Nov-15-2012

“The shipping is slow like others have said, but that's expected when it's shipped from overseas. That's pretty normal. With that said, it took 3-4 weeks to get my item. The tracking number they provided wasn't working with me, I have no idea why. But I'm happy with the item.”


monoprice.com
Rating 10/10
5/5
modified review posted Nov-15-2012

“Bought a TV wall mount from here. I've heard many good things about this place from many forums so I decided to buy from here. They have a huge selection and it's very informative. I've had no problems dealing with them.”


FastTech
Rating 10/10
5/5
modified review posted Nov-15-2012

“It was offering a free screen protector so I ordered it. The company shipped it soon according to the stamp on the envelope, but somehow it took like 3 weeks to get here, from overseas. But I'm not upset of that since it didn't matter to me. Tracking number was extra if you wanted one.

I wanted to place a review of the product on their website, and since I "paid" with PayPal without creating an account, I wasn't able to. I tried logging in with their Facebook and Google Account, but it still asked me to create an account which was annoying. I hope they fix this problem.”

FastTech's Avatar
posted Nov-21-2012

FastTech
FastTech rep has responded

“We're glad to hear that the package has arrived. Standard airmail is used for special orders such as giveaways and very low valued items, and it is the least speedy shipping option available at FastTech.

In comparison, the First-Class shipping option consistently delivers in 7 days to the West Coast, and 8/9 days to the East Coast. First-Class costs $1, but is absolutely free on orders $15+.

Thanks for the feedback on the login process. We will work on improving it.

Our current process requires customers to choose an username for forums and reviews, after logging in via Facebook or Google for the first time. This was originally designed for customer's privacy.”


Widget Love
Rating 8/10
4/5
modified review posted Nov-07-2012

“I ordered an iPhone 10ft cable from this store through LivingSocial. The website doesn't offer a tracking number but when I received it it had one. It ships from China. Ordered on 10/16, and according to the tracking it wasn't in the system until 10/30 when it left. I received the item on 11/5, taking 3 weeks to get to me. The item works but the no tracking situation and wait time could be improved.”

+ Read the user comments for this survey

GBYGuess.com /
Rating 8/10
4/5
modified review posted Nov-07-2012

“Guess shipped my items 3 days after I placed the order in the early morning. So shipping speed-wise they're not fast. Items arrived well packed. I made a return and the reason it's convenient is that there's no need to request an RMA. When they receive the return, they send you an email and your return is posted within 2 days. Pretty fast.”

modified review This review was modified by zeta on December 07 2012 11:53:12 PM

zeta's Avatar

  • Location: Arizona, US
  • Their Story: Have some money to spend on gadgets
  • Interests: Electronics, Gadgets, Laptops, Computers
  • Occupation: Student

Reviewer Stats

zeta is a top reviewer!
Total Reviews 119
Helpful Reviews 1
Forum Posts 0
Homepage
Member Since 5-Dec-05
Last visit 21-Feb-10

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  Fry's Electronics / Outpost.com / frys.com Rating 8/10
  American Eagle Outfitters Rating 10/10
  ANTOnline / Atlanta Network Technologies Rating 10/10
  J&R Music and Computer World Rating 8/10
  Shoppers Advantage Rating 10/10
  MacMall Rating 8/10
  Newegg.com (USA) Rating 10/10
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  MeritLine.com Rating 10/10
  asos.com Ltd Rating 10/10
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