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All 121 Customer Review(s) | by zeta

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Honda Parts Unl
Rating 4/10
2/5
modified review posted Jun-07-2013

“This is specifically rating my order on Will Call.

I selected pickup/willCall so the order total was cheaper. I received the order confirmation the next day. Then a week passed, and I still hadn't received any order pickup confirmation or instructions.

I decided to give them a call to their 800 number. I called in 3 different days, and all the same, nobody picked up the phone!!! On the last intent, I tried calling first thing in the morning when they opened in the morning. First call, nobody picked up. Tried calling a second time ten minutes later, somebody finally picked up! I asked what was the status of my order, and he had to put me on hold for this! He answered me later on that the order was ready to be picked up. I used 15 minutes of phone time just to find this out.

When I got there, I realized that it was a dealership! I would've thought they would have better customer service than this.

Before I placed the order, I tried calling asking about a part fitment and what not, and I was transferred like 3 times before the call got disconnected. It's frustrating dealing with them!”


Retro-Solutions
Rating 10/10
5/5
modified review posted May-21-2013

“Ordered a 55W H1 DIGITAL HID kit LIFETIME WARRANTY  (6000k, Acura RSX/DC5) after the halogen bulbs burned out in 4 years. Recommended by the people from clubrsx.com. The kit comes with everything needed. Their service is fast.

The left lightbulb lasted me 4 years before burning out. Four years is not pretty long by HID standards. I decided to try their lifetime warranty and made a warranty request for the bulb. I mailed the bulb back, it cost me probably around 2 dollars. Within a week I received a replacement, without any email notification.

I spoke with a customer representative before, and there wasn't any hold time on the phone. And something to note, is that I've read in the forums that there is lifetime warranty on everything, but the representative told me that it didn't apply to the bulbs, so it's YMMV.”

modified review This review was modified by zeta on May 21 2013 01:00:32 AM

Timberland
Rating 10/10
5/5
modified review posted May-17-2013

“The retailer participates in the ShopRunner program which provides a good incentive to shop there. I had free shipping and free returns so I would order a bunch of sizes and return the ones that didn't fit or didn't like. One time I placed an order of 15 shoes, and returned all of them because they didn't fit me.

Cons:
They don't do exchanges, only returns. So if you bought a shoe at some sale price and it doesn't fit you, then you might have to buy the next shoe at full price if it's not on sale anymore.
The return shipping is by USPS and there's no tracking number, so if it gets lost, then that'd be a big problem.”


Kami Speed
Rating 10/10
5/5
modified review posted May-17-2013

“Never heard of them before placing my order. It was the cheapest place where I found a side marker for my car. The part I got from them looks genuine. The shipping speed is impeccable.”


Calvin Klein
Rating 8/10
4/5
modified review posted Apr-09-2013

“Bought a pair of dressed pants from CK. Didn't like the fit so I shipped them back to them. What I don't like from them is that they only offer a 30 day period to return items unlike 60 or 90 days from other stores.”


Groupon
Rating 10/10
5/5
modified review posted Apr-09-2013

“Groupon Goods Review:

I purchased two peacoats and the items shipped ONE MONTH to ship. That is pretty bad. I contacted them about the status of the order like 3 weeks in and they replied to me apologetically and gave me $5 credit for the issue. Then on the day the items shipped from the warehouse, I received an official email from them that, probably was sent to everybody who purchased the item and had to wait, and received $25 Groupon credit. After this I wasn't that mad at the delay anymore.

At the end, after trying them on and realizing that they messed up a color from the peacoats I decided to return them. Giving them a phone call is quick, you don't need to wait even 5 minutes for somebody on the other end to pick up. The person on the other end said he would issue me the return and shipping labels by email.

I waited a couple of days for the email but never received them, so I had to make a second call soon since the return window was closing. The representative I spoke with sent them to me instantly. I shipped the items free and later on got refunded for only one of them. I checked both tracking numbers and found out that one of them couldn't show in the map. I called customer service and told them that I sent both of them and only got one refunded, and I had the shipment receipt to prove that I shipped it. No needing to send her the shipment receipt, she issued me a refund promptly.

Lastly, the first representative that I talked to sent me the shipping labels that I had asked for and apologized for the delay to send them and that he only worked on specific days of the week, therefore he sent the email four days after the call.

I can't say that I had a bad experience, but I like the easy phone calls, the free returns, and the groupon credit for acknowledging their mistakes.”


XpressUnlocks
Rating 10/10
5/5
modified review posted Jan-10-2013

“I purchased an unlock code through eBay sold by this seller. It was a link to their website where I had to input the IMEI. The unlock was done in less than 24 hours, and there was email sent confirming it was all done.”


Jomashop
Rating 10/10
5/5
modified review posted Jan-08-2013

“Ordered a wallet and it shipped one day later. Nothing to complain about.”


Dollargeneral.c
Rating 10/10
5/5
modified review posted Jan-08-2013

“Ordered a pair of toothbrushes. The order was shipped 2 days after I placed the order which was prompt. They give you a tracking number also. I received the items with no problem.”


GUESS
Rating 10/10
5/5
modified review posted Jan-08-2013

“Order gets shipped in 3 days after the order gets placed. That's OK speed. No mistakes on my orders and I returned in the store so there were no problems. Just know that their return policy is 30 days.

35 days later I noticed that they have a sale going on, that contains one of the shirts I bought, so I called them and asked them to price match, and they did.”


Gift Card Rescu
Rating 8/10
4/5
modified review posted Jan-08-2013

“I ordered an Express gift card and it shipped 4 days after the order was placed. There's a shipping notification with no tracking number. I had no problems using the gift card I ordered, I checked the balance and it contained the amount I ordered.”


MacMall
Rating 8/10
4/5
modified review posted Dec-18-2012

“First purchase:
Shipped timely with no problems. No need for returns.

Second purchase using Shoprunner 2 day shipping service:
Placed order at 1am. Item shipped out during the same day and it was delivered 2 days later. I must say it was fast service. The only thing that bothers me is that if you buy an item using ShopRunner, you won't see the tracking number in your account unless you login through ShopRunner.com unlike other websites that support this service.

Return Experience:
Need to contact through email or phone to issue an RMA which is a bit annoying. Using shoprunner I just printed a return label. They process the refund quickly, the same day the return was delivered they issued a refund.

Return Policy:
Call for RMA within 14 days. 15% restocking fee if opened. In my opinion this is a really short return period and I'm not really for it.

One of the things that I consider a bit of a nuisance is that the tracking number doesn't get emailed. You only get a link to track your order which redirects you to the website and forces you to login to your account.”


FreeShipping.co
Rating 8/10
4/5
modified review posted Dec-02-2012

“I have been with this company for 4 years, so far so good. Sometimes you need several emails back and forth to clear something up, but the value of the services they offer is huge, I've saved at least $150 per year by using their service. The only communication I use with them is their email system. I haven't had the need to make a phone call. They use to have a chatting service which I have used once and it was pretty good I must say, but I don't know why it's no longer available.”


Beauty.com
Rating 10/10
5/5
modified review posted Nov-15-2012

“This store should be combined with drugstore.com since they're the same company. I received my order recently from beauty.com using drugstore.com box. I placed an order with them and received my face lotion in 3 days. Pretty fast and no problems. Website is easy to use also.”


1 Sale a Day
Rating 10/10
5/5
modified review posted Nov-15-2012

“The shipping is slow like others have said, but that's expected when it's shipped from overseas. That's pretty normal. With that said, it took 3-4 weeks to get my item. The tracking number they provided wasn't working with me, I have no idea why. But I'm happy with the item.”


zeta's Avatar

  • Location: Arizona, US
  • Their Story: Have some money to spend on gadgets
  • Interests: Electronics, Gadgets, Laptops, Computers
  • Occupation: Student

Reviewer Stats

zeta is a top reviewer!
Total Reviews 123
Helpful Reviews 1
Forum Posts 0
Homepage
Member Since 5-Dec-05
Last visit 21-Feb-10

zeta's Favorite Stores

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  Overstock.com / O.co Rating 10/10
  Drugstore.com Rating 10/10
  Fry's Electronics / Outpost.com / frys.com Rating 8/10
  American Eagle Outfitters Rating 10/10
  ANTOnline / Atlanta Network Technologies Rating 10/10
  J&R Music and Computer World Rating 8/10
  Shoppers Advantage Rating 10/10
  MacMall Rating 8/10
  Newegg.com (USA) Rating 10/10
  Sears.com Rating 8/10
  Macy's Rating 10/10
  MeritLine.com Rating 10/10
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  Clarks Rating 10/10
  Retro-Solutions Rating 10/10
  Timberland Rating 10/10
  Kami Speed Rating 10/10
  TigerDirect / Systemax Rating 10/10
  Calvin Klein Rating 8/10
  Groupon Rating 10/10
  XpressUnlocks Rating 10/10
  Jomashop Rating 10/10
  Dollargeneral.com Rating 10/10
  Express Rating 10/10
  GUESS Rating 10/10
  Kmart Rating 10/10
  Gift Card Rescue Rating 8/10
  GBYGuess.com / Guess Rating 8/10
  FreeShipping.com Rating 8/10
  Staples Office Supplies & Technology Rating 10/10
  Beauty.com Rating 10/10
  1 Sale a Day Rating 10/10
  monoprice.com Rating 10/10
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  Widget Love Rating 8/10
  Restaurant.com Rating 10/10
  Pacific Sunwear of California Rating 10/10
  Expedia Rating 10/10
  Living Social Rating 8/10
  Eastbay.com Rating 6/10
  Neebo Rating 10/10
  Steamy Kitchen Rating 10/10
  Target Rating 10/10
  Puma Rating 10/10
  Men's Wearhouse Rating 10/10
  contactlens.com Rating 10/10
  Global Industrial Rating 10/10
  MFactory Competition Products Rating 8/10
  Auto Barn Rating 10/10
  Vann's Rating 10/10
  Altrec Rating 10/10
  GraveyardMall.com Rating 10/10
  HP Home & Home Office Store (.hpshopping.com) Rating 10/10
  MobileCityOnline Rating 10/10
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  Classic Closeouts Rating 10/10
  Ralph Lauren Polo Rating 10/10
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  ValoreBooks.com Rating 8/10
  Endless.com Rating 10/10
  Amazon.com Rating 10/10
  Best Buy Rating 10/10
  Shoes.com Rating 10/10
  Dell Rating 10/10
  Alibris Rating 10/10
  eBay Rating 10/10
  Kohl's Rating 10/10
  Phat Campus Rating 10/10
  ClubIT Rating 10/10
  ChiefValue [a Newegg Inc. Company] Rating 10/10
  ZipZoomFly.com (Formerly Googlegear) Rating 10/10

zeta's All Stores Reviewed

  Gift Card Zen Rating 10/10
  Bicycle Center Rating 8/10
  Oakleyvault.com Rating 6/10
  Rakuten Rating 10/10
  Advance Auto Parts Rating 10/10
  Kayak.com Rating 10/10
  Carrentals.com Rating 8/10
  Millenicom Rating 10/10
  Banana Republic Rating 2/10
  Graze.com Rating 10/10
  Treat Rating 10/10
  Boost Mobile Rating 8/10
  Oneida Rating 4/10
  BonTon Rating 2/10
  Mobilekarma.com Rating 8/10
  Cheryl's Rating 8/10
  6pm.com Rating 10/10
  Walgreens Rating 10/10
  MyMMs.com Rating 6/10
  NatureBox Rating 8/10
  Quill Corporation Rating 8/10
  Nordstrom Rating 10/10
  H&M Rating 10/10
  Toys 'R' Us Rating 10/10
  Altatac.com Rating 2/10
  Walmart Rating 10/10
  CompAndSave.com Rating 10/10
  Overstock.com / O.co Rating 10/10
  Drugstore.com Rating 10/10
  Fry's Electronics / Outpost.com / frys.com Rating 8/10
  American Eagle Outfitters Rating 10/10
  ANTOnline / Atlanta Network Technologies Rating 10/10
  J&R Music and Computer World Rating 8/10
  Shoppers Advantage Rating 10/10
  MacMall Rating 8/10
  Newegg.com (USA) Rating 10/10
  Luvocracy Rating 4/10
  Sears.com Rating 8/10
  Macy's Rating 10/10
  MeritLine.com Rating 10/10
  asos.com Ltd Rating 10/10
  ATD Computers Rating 10/10
  egifter.com Rating 2/10
  BuyCostumes.com / costumemachine.com Rating 10/10
  Bath & Body Works Rating 10/10
  iottie Rating 10/10
  Raise Rating 4/10
  Tech for Less Rating 10/10
  Avon Rating 10/10
  GiftCards.com Rating 10/10
  Cardpool Rating 10/10
  Sweetjack Rating 10/10
  Clarks Rating 10/10
  Honda Parts Unlimited Rating 4/10
  Retro-Solutions Rating 10/10
  Timberland Rating 10/10
  Kami Speed Rating 10/10
  TigerDirect / Systemax Rating 10/10
  Calvin Klein Rating 8/10
  Groupon Rating 10/10
  XpressUnlocks Rating 10/10
  Jomashop Rating 10/10
  Dollargeneral.com Rating 10/10
  Express Rating 10/10
  GUESS Rating 10/10
  Kmart Rating 10/10
  Gift Card Rescue Rating 8/10
  GBYGuess.com / Guess Rating 8/10
  FreeShipping.com Rating 8/10
  Staples Office Supplies & Technology Rating 10/10
  Beauty.com Rating 10/10
  1 Sale a Day Rating 10/10
  monoprice.com Rating 10/10
  FastTech Rating 10/10
  Widget Love Rating 8/10
  Restaurant.com Rating 10/10
  Pacific Sunwear of California Rating 10/10
  Expedia Rating 10/10
  Living Social Rating 8/10
  Eastbay.com Rating 6/10
  Neebo Rating 10/10
  Steamy Kitchen Rating 10/10
  Target Rating 10/10
  GoHastings Rating 4/10
  Puma Rating 10/10
  Men's Wearhouse Rating 10/10
  Contacts1st Rating 2/10
  contactlens.com Rating 10/10
  Global Industrial Rating 10/10
  Finish Line Rating 4/10
  MFactory Competition Products Rating 8/10
  Auto Barn Rating 10/10
  Vann's Rating 10/10
  Altrec Rating 10/10
  GraveyardMall.com Rating 10/10
  hid-lights / PremierTek Rating 2/10
  Let's Talk Rating 2/10
  HP Home & Home Office Store (.hpshopping.com) Rating 10/10
  MobileCityOnline Rating 10/10
  BuyDig.Com Rating 10/10
  Interactive Ticketing / Electric Arrow, Ltd Rating 10/10
  GameStop Rating 8/10
  GNC / General Nutrition Centers Rating 10/10
  Classic Closeouts Rating 10/10
  Ralph Lauren Polo Rating 10/10
  Radio Shack Rating 10/10
  SuperBiiz / ewiz.com / newbiiz.com Rating 10/10
  Office Depot Rating 10/10
  ValoreBooks.com Rating 8/10
  Endless.com Rating 10/10
  Amazon.com Rating 10/10
  Best Buy Rating 10/10
  Shoes.com Rating 10/10
  Dell Rating 10/10
  Alibris Rating 10/10
  eBay Rating 10/10
  Kohl's Rating 10/10
  Phat Campus Rating 10/10
  ClubIT Rating 10/10
  ChiefValue [a Newegg Inc. Company] Rating 10/10
  ZipZoomFly.com (Formerly Googlegear) Rating 10/10

zeta's Least Liked Stores

  Banana Republic Rating 2/10
  BonTon Rating 2/10
  Altatac.com Rating 2/10
  egifter.com Rating 2/10
  Contacts1st Rating 2/10
  hid-lights / PremierTek Rating 2/10
  Let's Talk Rating 2/10