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All 119 Customer Review(s) | by zeta

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ATD Computers
Rating 10/10
5/5
modified review posted Nov-21-2013

“Ordered and changed my mind. Just replied to the order confirmation email to cancel and that worked with no problems.”


egifter.com
Rating 2/10
1/5
modified review posted Nov-12-2013

“I received a promotional email for $15 of $100 in gift card purchases so I placed an order with them. Since it was my first order with them, they needed me to upload a picture of my ID along with the credit card. I did that.

Two days later, I receive an email that my order was canceled due to some credit card issues. I replied to the email for more description regarding the issue and they said that's all they can provide to me through email and that I needed to call them for more information at this number: 516-882-1200 and press #2 for customer service.

This is where it drives me nuts, It's been almost 2 weeks and every single time I call, it goes to voicemail. I've left voicemails and I don't get callbacks! I replied to the email 3 days later, letting the representative know that I've been trying to reach him and also gave him my phone number. End result? No callbacks, no email response.

Try that phone number yourself first before dealing with this company and see if you get ANY customer service. Zero.”


BuyCostumes.com
Rating 10/10
5/5
modified review posted Oct-25-2013

“Ordered and shipped out the same day using Standard Shipping. It was about 10 costumes I ordered. They got delivered 2 days before the guaranteed delivery date, in 3 business days without counting Saturday. I'm happy with the purchase.”


Bath & Body Wor
Rating 10/10
5/5
modified review posted Oct-25-2013

“Placed an order for one lotion on 10/17, I received the order confirmation shortly after. I received an email the next day 10/18 that the order was shipped, but it's not until 10/19 5:30pm that the order is actually "shipped". So just keep in mind that it's at least two business day for simply processing. They should try to be more efficient on this aspect.

Besides the shipping process, the item came packaged well in a box. No problems with that.”


iottie
Rating 10/10
5/5
modified review posted Oct-22-2013

“Bought a LivingSocial voucher which gives me a significant discount for iOttie products. I followed the instructions and used the code at their official iottie website. Simple and fast order, shipped the next day and received it promptly perfectly packed. No problems.”


Toys 'R' Us
Rating 10/10
5/5
modified review posted Oct-18-2013

“10/16/2013
Ordered an Apple USB Cable using Free ShopRunner shipping so it got to me in 2 days. No problems whatsoever. I haven't handled their customer service end so I don't know how it's like.

1/25/2014
Ordered an item for pickup. It was ready the same day and they remind you in a lot of places of the website and email that it will only be available for pickup for 5 days only. That's a good thing to know. After I arrived at the store, I picked it up with no problems at all.”

modified review This review was modified by zeta on February 09 2014 04:35:52 PM

Rakuten
Rating 10/10
5/5
modified review posted Oct-11-2013

“I've been a customer of Rakuten since the days it was Buy.com. Please realize that Rakuten is a big marketplace for other sellers, so make sure you're buying from Rakuten itself. If you have had a bad experience with a marketplace seller, then it's more of that specific seller's fault.

I haven't had any really bad experiences with Rakuten nor the sellers. The only bad experience I had was that something came broken from a marketplace seller, but it was resolved with an email.

The latest Rakuten experience I had was excellent. Placed an order in the morning, and my item was delivered the next day in Arizona with Budget shipping.

Last order I have placed with them: 12/30/2013
My items were delivered, but they were stolen. I emailed the seller for a replacement and he never responded me. So I emailed Rakuten, it was a 2 business days turn around for email answers which is slow in my opinion. But they solved my problem and sent me replacements.”

modified review This review was modified by zeta on June 10 2014 06:12:41 PM

Raise
Rating 4/10
2/5
modified review posted Sep-20-2013

“I'm a buyer.

Took advantage of online coupon for new customers and bought both an e-gift code and a physical gift card. I received my e-gift within an hour and it was used without problems. Next day I receive an email that the gift card is shipped.

Two weeks later, I notice that I haven't received my physical card yet, so I email them. Four days pass by and no response. I resort to the chat system and they tell me that the seller never shipped the item, and that a response to my email was sent 2 days ago. They're issuing me a refund now.

I'm just mad that Raise.com didn't take the initiative to contact me about this issue. I don't buy that they responded to my email either since I couldn't find anything in the junk folder.

So my recommendation is to only buy e-gift cards from them.”


Tech for Less
Rating 10/10
5/5
modified review posted Sep-20-2013

“Item is in the condition I expected and it was shipped promptly by them the next morning. Great job. I can trust this company with any used products for sure.”


GiftCards.com
Rating 10/10
5/5
modified review posted Sep-12-2013

“Ordered a gift code from the site for $40. It was my first time shopping there. Between the time I placed my order and the gift code took to arrive was 30 minutes which is not bad, since they do their processing in the back end.

No need to call, no need to wait 24 hours. Pretty short time and no problems at all.”


Sweetjack
Rating 10/10
5/5
modified review posted Aug-26-2013

“Never heard of Sweetjack deals before so I was a little skeptical to place an order with them at first. So I checked the reviews in resellerratings, and found out that it was a bad site, so I decided to not place it.

Once I went to the place, Westworld Paintball, I went up and asked the workers at the register if they had any deals with sweetjack and they said yes. My second question was if they had problems ever with them and their customers, and they answered no. And my third question was if I place the order now, would the process be completed fast, and they said it's almost instant.

So with all this information it made me more confident on placing an order through sweetjack since I would be saving about $20 at least. I Placed an order for 50% Off Westworld Paintball through my phone, and in 10 minutes my transaction is completely processed and I show it to the register and it's complete.”


Clarks
Rating 10/10
5/5
modified review posted Jun-13-2013

“Bought a pair of boots, shipping speed is OK, the returns are free to ship but with no tracking number. You need to be patient for the refund because it takes a while. But not problems so far.”


Honda Parts Unl
Rating 4/10
2/5
modified review posted Jun-07-2013

“This is specifically rating my order on Will Call.

I selected pickup/willCall so the order total was cheaper. I received the order confirmation the next day. Then a week passed, and I still hadn't received any order pickup confirmation or instructions.

I decided to give them a call to their 800 number. I called in 3 different days, and all the same, nobody picked up the phone!!! On the last intent, I tried calling first thing in the morning when they opened in the morning. First call, nobody picked up. Tried calling a second time ten minutes later, somebody finally picked up! I asked what was the status of my order, and he had to put me on hold for this! He answered me later on that the order was ready to be picked up. I used 15 minutes of phone time just to find this out.

When I got there, I realized that it was a dealership! I would've thought they would have better customer service than this.

Before I placed the order, I tried calling asking about a part fitment and what not, and I was transferred like 3 times before the call got disconnected. It's frustrating dealing with them!”


Retro-Solutions
Rating 10/10
5/5
modified review posted May-21-2013

“Ordered a 55W H1 DIGITAL HID kit LIFETIME WARRANTY  (6000k, Acura RSX/DC5) after the halogen bulbs burned out in 4 years. Recommended by the people from clubrsx.com. The kit comes with everything needed. Their service is fast.

The left lightbulb lasted me 4 years before burning out. Four years is not pretty long by HID standards. I decided to try their lifetime warranty and made a warranty request for the bulb. I mailed the bulb back, it cost me probably around 2 dollars. Within a week I received a replacement, without any email notification.

I spoke with a customer representative before, and there wasn't any hold time on the phone. And something to note, is that I've read in the forums that there is lifetime warranty on everything, but the representative told me that it didn't apply to the bulbs, so it's YMMV.”

modified review This review was modified by zeta on May 21 2013 01:00:32 AM

Timberland
Rating 10/10
5/5
modified review posted May-17-2013

“The retailer participates in the ShopRunner program which provides a good incentive to shop there. I had free shipping and free returns so I would order a bunch of sizes and return the ones that didn't fit or didn't like. One time I placed an order of 15 shoes, and returned all of them because they didn't fit me.

Cons:
They don't do exchanges, only returns. So if you bought a shoe at some sale price and it doesn't fit you, then you might have to buy the next shoe at full price if it's not on sale anymore.
The return shipping is by USPS and there's no tracking number, so if it gets lost, then that'd be a big problem.”


zeta's Avatar

  • Location: Arizona, US
  • Their Story: Have some money to spend on gadgets
  • Interests: Electronics, Gadgets, Laptops, Computers
  • Occupation: Student

Reviewer Stats

zeta is a top reviewer!
Total Reviews 120
Helpful Reviews 1
Forum Posts 0
Homepage
Member Since 5-Dec-05
Last visit 21-Feb-10

zeta's Favorite Stores

  Rakuten Rating 10/10
  Advance Auto Parts Rating 10/10
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  Boost Mobile Rating 8/10
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  MyMMs.com Rating 6/10
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  H&M Rating 10/10
  Toys 'R' Us Rating 10/10
  Walmart Rating 10/10
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  Overstock.com / O.co Rating 10/10
  Drugstore.com Rating 10/10
  Fry's Electronics / Outpost.com / frys.com Rating 8/10
  American Eagle Outfitters Rating 10/10
  ANTOnline / Atlanta Network Technologies Rating 10/10
  J&R Music and Computer World Rating 8/10
  Shoppers Advantage Rating 10/10
  MacMall Rating 8/10
  Newegg.com (USA) Rating 10/10
  Sears.com Rating 8/10
  Macy's Rating 10/10
  MeritLine.com Rating 10/10
  asos.com Ltd Rating 10/10
  ATD Computers Rating 10/10
  BuyCostumes.com / costumemachine.com Rating 10/10
  Bath & Body Works Rating 10/10
  iottie Rating 10/10
  Tech for Less Rating 10/10
  Avon Rating 10/10
  GiftCards.com Rating 10/10
  Cardpool Rating 10/10
  Sweetjack Rating 10/10
  Clarks Rating 10/10
  Retro-Solutions Rating 10/10
  Timberland Rating 10/10
  Kami Speed Rating 10/10
  TigerDirect / Systemax Rating 10/10
  Calvin Klein Rating 8/10
  Groupon Rating 10/10
  XpressUnlocks Rating 10/10
  Jomashop Rating 10/10
  Dollargeneral.com Rating 10/10
  Express Rating 10/10
  GUESS Rating 10/10
  Kmart Rating 10/10
  Gift Card Rescue Rating 8/10
  GBYGuess.com / Guess Rating 8/10
  FreeShipping.com Rating 8/10
  Staples Office Supplies & Technology Rating 10/10
  Beauty.com Rating 10/10
  1 Sale a Day Rating 10/10
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  Widget Love Rating 8/10
  Restaurant.com Rating 10/10
  Pacific Sunwear of California Rating 10/10
  Expedia Rating 10/10
  Living Social Rating 8/10
  Eastbay.com Rating 6/10
  Neebo Rating 10/10
  Steamy Kitchen Rating 10/10
  Target Rating 10/10
  Puma Rating 10/10
  Men's Wearhouse Rating 10/10
  contactlens.com Rating 10/10
  Global Industrial Rating 10/10
  MFactory Competition Products Rating 8/10
  Auto Barn Rating 10/10
  Ritz Camera (Ritz Interactive / CameraWorld.com) Rating 10/10
  Vann's Rating 10/10
  Altrec Rating 10/10
  GraveyardMall.com Rating 10/10
  HP Home & Home Office Store (.hpshopping.com) Rating 10/10
  MobileCityOnline Rating 10/10
  BuyDig.Com Rating 10/10
  Interactive Ticketing / Electric Arrow, Ltd Rating 10/10
  GameStop Rating 8/10
  GNC / General Nutrition Centers Rating 10/10
  Classic Closeouts Rating 10/10
  Ralph Lauren Polo Rating 10/10
  Radio Shack Rating 10/10
  SuperBiiz / ewiz.com / newbiiz.com Rating 10/10
  Office Depot Rating 10/10
  ValoreBooks.com Rating 8/10
  Endless.com Rating 10/10
  Amazon.com Rating 10/10
  Best Buy Rating 10/10
  Shoes.com Rating 10/10
  Dell Rating 10/10
  Alibris Rating 10/10
  eBay Rating 10/10
  Kohl's Rating 10/10
  Phat Campus Rating 10/10
  ClubIT Rating 10/10
  ChiefValue [a Newegg Inc. Company] Rating 10/10
  ZipZoomFly.com (Formerly Googlegear) Rating 10/10

zeta's All Stores Reviewed

  Rakuten Rating 10/10
  Advance Auto Parts Rating 10/10
  Kayak.com Rating 10/10
  Carrentals.com Rating 8/10
  Millenicom Rating 10/10
  Banana Republic Rating 2/10
  Graze.com Rating 10/10
  Treat Rating 10/10
  Boost Mobile Rating 8/10
  Oneida Rating 4/10
  BonTon Rating 2/10
  Mobilekarma.com Rating 8/10
  Cheryl's Rating 8/10
  6pm.com Rating 10/10
  Walgreens Rating 10/10
  MyMMs.com Rating 6/10
  NatureBox Rating 8/10
  Quill Corporation Rating 8/10
  Nordstrom Rating 10/10
  H&M Rating 10/10
  Toys 'R' Us Rating 10/10
  Altatac.com Rating 2/10
  Walmart Rating 10/10
  CompAndSave.com Rating 10/10
  Overstock.com / O.co Rating 10/10
  Drugstore.com Rating 10/10
  Fry's Electronics / Outpost.com / frys.com Rating 8/10
  American Eagle Outfitters Rating 10/10
  ANTOnline / Atlanta Network Technologies Rating 10/10
  J&R Music and Computer World Rating 8/10
  Shoppers Advantage Rating 10/10
  MacMall Rating 8/10
  Newegg.com (USA) Rating 10/10
  Luvocracy Rating 4/10
  Sears.com Rating 8/10
  Macy's Rating 10/10
  MeritLine.com Rating 10/10
  asos.com Ltd Rating 10/10
  ATD Computers Rating 10/10
  egifter.com Rating 2/10
  BuyCostumes.com / costumemachine.com Rating 10/10
  Bath & Body Works Rating 10/10
  iottie Rating 10/10
  Raise Rating 4/10
  Tech for Less Rating 10/10
  Avon Rating 10/10
  GiftCards.com Rating 10/10
  Cardpool Rating 10/10
  Sweetjack Rating 10/10
  Clarks Rating 10/10
  Honda Parts Unlimited Rating 4/10
  Retro-Solutions Rating 10/10
  Timberland Rating 10/10
  Kami Speed Rating 10/10
  TigerDirect / Systemax Rating 10/10
  Calvin Klein Rating 8/10
  Groupon Rating 10/10
  XpressUnlocks Rating 10/10
  Jomashop Rating 10/10
  Dollargeneral.com Rating 10/10
  Express Rating 10/10
  GUESS Rating 10/10
  Kmart Rating 10/10
  Gift Card Rescue Rating 8/10
  GBYGuess.com / Guess Rating 8/10
  FreeShipping.com Rating 8/10
  Staples Office Supplies & Technology Rating 10/10
  Beauty.com Rating 10/10
  1 Sale a Day Rating 10/10
  monoprice.com Rating 10/10
  FastTech Rating 10/10
  Widget Love Rating 8/10
  Restaurant.com Rating 10/10
  Pacific Sunwear of California Rating 10/10
  Expedia Rating 10/10
  Living Social Rating 8/10
  Eastbay.com Rating 6/10
  Neebo Rating 10/10
  Steamy Kitchen Rating 10/10
  Target Rating 10/10
  GoHastings Rating 4/10
  Puma Rating 10/10
  Men's Wearhouse Rating 10/10
  Contacts1st Rating 2/10
  contactlens.com Rating 10/10
  Global Industrial Rating 10/10
  Finish Line Rating 4/10
  MFactory Competition Products Rating 8/10
  Auto Barn Rating 10/10
  Ritz Camera (Ritz Interactive / CameraWorld.com) Rating 10/10
  Vann's Rating 10/10
  Altrec Rating 10/10
  GraveyardMall.com Rating 10/10
  hid-lights / PremierTek Rating 2/10
  Let's Talk Rating 2/10
  HP Home & Home Office Store (.hpshopping.com) Rating 10/10
  MobileCityOnline Rating 10/10
  BuyDig.Com Rating 10/10
  Interactive Ticketing / Electric Arrow, Ltd Rating 10/10
  GameStop Rating 8/10
  GNC / General Nutrition Centers Rating 10/10
  Classic Closeouts Rating 10/10
  Ralph Lauren Polo Rating 10/10
  Radio Shack Rating 10/10
  SuperBiiz / ewiz.com / newbiiz.com Rating 10/10
  Office Depot Rating 10/10
  ValoreBooks.com Rating 8/10
  Endless.com Rating 10/10
  Amazon.com Rating 10/10
  Best Buy Rating 10/10
  Shoes.com Rating 10/10
  Dell Rating 10/10
  Alibris Rating 10/10
  eBay Rating 10/10
  Kohl's Rating 10/10
  Phat Campus Rating 10/10
  ClubIT Rating 10/10
  ChiefValue [a Newegg Inc. Company] Rating 10/10
  ZipZoomFly.com (Formerly Googlegear) Rating 10/10

zeta's Least Liked Stores

  Banana Republic Rating 2/10
  BonTon Rating 2/10
  Altatac.com Rating 2/10
  egifter.com Rating 2/10
  Contacts1st Rating 2/10
  hid-lights / PremierTek Rating 2/10
  Let's Talk Rating 2/10