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zeta

Have some money to spend on gadgets

Location: Arizona, US | Interests: Electronics, Gadgets, Laptops, Computers | Occupation: Student | zeta is a top reviewer!
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Luvocracy
Rating 4/10
2/5

“12/2 I placed an order.
12/12 My item gets delivered.
12/22 I received an email that my item was shipped.

And according to the tracking number, it was shipped on the 10th.

I never knew if the item was going to get shipped or not, until I received it in the mail. So there's not really any communication from the seller to the buyer about the status of the order. I received a status update 20 days later. And it took 8 days for the item to get shipped which is awfully slow.”


Macy's
Rating 10/10
5/5

“Placed the order around midnight for a pillow. At noon they shipped it from a local warehouse/store and it got to me the next day through FedEx.”


NatureBox
Rating 8/10
4/5

“Shipping Service:
Wanted to try their service so I placed an order on 10/31. The Naturebox did not get shipped until 4 business days later on 11/6 through FedEx, and it got delivered 3 days later on 11/9.

Canceling:
There's no way to cancel the service through email or through the web. You have to call and then you're greeted by someone asking you the reason to cancel. Overall I wish I could cancel through the website, but I understand what they're doing here.

Packaged Items:
Vanilla Macaroon Granola - OK. It's on the sweet side and it's in small pieces so it's hard to snack on.
Masa Crisps - Chips that taste really good.
Pistachio Power Clusters - My personal favorite. These taste awesome and come in big cubes.”

This review was modified by zeta on February 11 2014 05:19:08 PM

asos.com Ltd
Rating 10/10
5/5

“First time purchaser and I have to say I had a really good experience with their service. Free shipping and free returns. They issued the refund as soon as I used the return label. Great service and trustworthy.”


ATD Computers
Rating 10/10
5/5

“Ordered and changed my mind. Just replied to the order confirmation email to cancel and that worked with no problems.”


egifter.com
Rating 2/10
1/5

“I received a promotional email for $15 of $100 in gift card purchases so I placed an order with them. Since it was my first order with them, they needed me to upload a picture of my ID along with the credit card. I did that.

Two days later, I receive an email that my order was canceled due to some credit card issues. I replied to the email for more description regarding the issue and they said that's all they can provide to me through email and that I needed to call them for more information at this number: 516-882-1200 and press #2 for customer service.

This is where it drives me nuts, It's been almost 2 weeks and every single time I call, it goes to voicemail. I've left voicemails and I don't get callbacks! I replied to the email 3 days later, letting the representative know that I've been trying to reach him and also gave him my phone number. End result? No callbacks, no email response.

Try that phone number yourself first before dealing with this company and see if you get ANY customer service. Zero.”


BuyCostumes.com
Rating 10/10
5/5

“Ordered and shipped out the same day using Standard Shipping. It was about 10 costumes I ordered. They got delivered 2 days before the guaranteed delivery date, in 3 business days without counting Saturday. I'm happy with the purchase.”


Bath & Body Wor
Rating 10/10
5/5

“Placed an order for one lotion on 10/17, I received the order confirmation shortly after. I received an email the next day 10/18 that the order was shipped, but it's not until 10/19 5:30pm that the order is actually "shipped". So just keep in mind that it's at least two business day for simply processing. They should try to be more efficient on this aspect.

Besides the shipping process, the item came packaged well in a box. No problems with that.”


iottie
Rating 10/10
5/5

“Bought a LivingSocial voucher which gives me a significant discount for iOttie products. I followed the instructions and used the code at their official iottie website. Simple and fast order, shipped the next day and received it promptly perfectly packed. No problems.”


Toys 'R' Us
Rating 10/10
5/5

“10/16/2013
Ordered an Apple USB Cable using Free ShopRunner shipping so it got to me in 2 days. No problems whatsoever. I haven't handled their customer service end so I don't know how it's like.

1/25/2014
Ordered an item for pickup. It was ready the same day and they remind you in a lot of places of the website and email that it will only be available for pickup for 5 days only. That's a good thing to know. After I arrived at the store, I picked it up with no problems at all.”

This review was modified by zeta on February 09 2014 04:35:52 PM

Rakuten
Rating 10/10
5/5

“I've been a customer of Rakuten since the days it was Buy.com. Please realize that Rakuten is a big marketplace for other sellers, so make sure you're buying from Rakuten itself. If you have had a bad experience with a marketplace seller, then it's more of that specific seller's fault.

I haven't had any really bad experiences with Rakuten nor the sellers. The only bad experience I had was that something came broken from a marketplace seller, but it was resolved with an email.

The latest Rakuten experience I had was excellent. Placed an order in the morning, and my item was delivered the next day in Arizona with Budget shipping.

Last order I have placed with them: 12/30/2013
My items were delivered, but they were stolen. I emailed the seller for a replacement and he never responded me. So I emailed Rakuten, it was a 2 business days turn around for email answers which is slow in my opinion. But they solved my problem and sent me replacements.”

This review was modified by zeta on June 10 2014 06:12:41 PM

Raise
Rating 4/10
2/5

“I'm a buyer.

Took advantage of online coupon for new customers and bought both an e-gift code and a physical gift card. I received my e-gift within an hour and it was used without problems. Next day I receive an email that the gift card is shipped.

Two weeks later, I notice that I haven't received my physical card yet, so I email them. Four days pass by and no response. I resort to the chat system and they tell me that the seller never shipped the item, and that a response to my email was sent 2 days ago. They're issuing me a refund now.

I'm just mad that Raise.com didn't take the initiative to contact me about this issue. I don't buy that they responded to my email either since I couldn't find anything in the junk folder.

So my recommendation is to only buy e-gift cards from them.”


Tech for Less
Rating 10/10
5/5

“Item is in the condition I expected and it was shipped promptly by them the next morning. Great job. I can trust this company with any used products for sure.”


GiftCards.com
Rating 10/10
5/5

“Ordered a gift code from the site for $40. It was my first time shopping there. Between the time I placed my order and the gift code took to arrive was 30 minutes which is not bad, since they do their processing in the back end.

No need to call, no need to wait 24 hours. Pretty short time and no problems at all.”


Sweetjack
Rating 10/10
5/5

“Never heard of Sweetjack deals before so I was a little skeptical to place an order with them at first. So I checked the reviews in resellerratings, and found out that it was a bad site, so I decided to not place it.

Once I went to the place, Westworld Paintball, I went up and asked the workers at the register if they had any deals with sweetjack and they said yes. My second question was if they had problems ever with them and their customers, and they answered no. And my third question was if I place the order now, would the process be completed fast, and they said it's almost instant.

So with all this information it made me more confident on placing an order through sweetjack since I would be saving about $20 at least. I Placed an order for 50% Off Westworld Paintball through my phone, and in 10 minutes my transaction is completely processed and I show it to the register and it's complete.”


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