1/5

posted Jun-29-2012

I found a truck I liked online and I requested a shipping quote from several companies just to see how much it would cost to ship it to me. It ended up that the truck was sold before I even had the chance to talk to a salesman about it. That was in November of 2011. Now seven months later I'm still receiving emails from various employees at Progressive Auto Relocation about shipping the truck. I've sent several emails asking them to stop but I'm ignored and more emails come in.

Of all the quotes I requested, this is the only company that has contacted me after the date I requested for the shipment passed. Had their price been low I might overlook these annoying emails and keep them in mind for the next time I request a quote, but they were middle of the road. Most of the quotes ranged from $365 to $703 (except for National Auto Shipping which was a staggering $2,192 to ship only 520 miles) and Progressive was $550. Considering the price and level of customer service I've received for this quote, I see no reason to give them a second chance.

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5/5

posted May-28-2012

I've purchased a couple of things online from Lowe's just to get a special discount available at the time and my transactions went perfectly. Normally all my purchases are through the local store because I get a 10% military discount. I do generally prefer to shop at my local Home Depot simply because it's been there longer and I know the layout of the store better. The staff at my nearest Lowe's store is just as friendly. My brother shops exclusively at Lowe's because he likes the Kobalt brand. Either way I think it's good to have two choices for home improvement in the same areas for better selection and to keep prices competitive.

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5/5

posted May-27-2012

When I first got into hunting, RedHead (Bass Pro's hunting brand) was my favorite catalog. The prices were better than Cabela's. Somewhere along the way Cabela's saw much better success and their selection grew much larger than what Bass Pro could offer, and consequently, their prices were lower due to buying power. I still find the occasional deal with Bass Pro Shops that Cabela's can't touch. I'm sure I will be a lifelong customer because of that.

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3/5

posted May-27-2012

My experience with Netflix comes from my free trials and using my friend's account. I ended up choosing Blockbuster over Netflix simply because of the coupons from Blockbuster I could use at local stores. I've used my friend's account to pass time during long evenings at work waiting for something to happen. I was limited to instant downloads and I must say, I wasn't impressed with the selection. I'd browse the different categories and click through page after page of B movies until I found a classic that I'd seen a hundred times or an interesting title I always wanted to watch but overlooked. But those were few and far between. It seems to me they should have built up their collection of downloadable movies before advertising the service.

This review was modified by TyrisFlare on April 23 2013 03:50:39 PM

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3/5

posted May-27-2012

I use the local PX (more like a troop store) quite a bit, simply because a trip into town would use up my entire lunch break and more gas. It not because the food is good or the prices are so much lower.

I've tried to use their website several times after they emailed me promotions, but the items I wanted never qualified for the promotions. Seems like a cheap tactic to me. The design of the site is poor too. I get the reasoning for logging in before I shop is so that non-military and non-military family members don't shop there, but can't they do that during the checkout process so I don't have to waste time logging in and end up not buying anything? It took me a while to get the hang of using the website and I'm quite internet savvy. No doubt the people who run the site were either ordered to do it or they got the job because of their PT score and combat experience rather than knowledge and ability.

I don't even bother checking prices on the site anymore hoping to get a deal. I can never find enough to order to make it worthwhile. Maybe one day the site will be better, but change in the military always moves slower than a T-28 tank and any improvements take years.

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1/5

posted May-27-2012

This review is about AT&T's lack of customer service and how they ruined my otherwise blemish-free credit score. I had just moved to a new place and I ordered AT&T internet. The modem was shipped to me, but it never arrived. Tracking info, however, said it was delivered to my door. I was home the entire day it was supposedly delivered. I never heard a truck pull up and my dog never barked. AT&T would not file a claim for the lost modem. I cancelled my service within the allotted time and they sent a bill for the modem to my OLD address. I didn't know the bill existed until several months later when I was about to leave for Basic Combat Training with the Army and I saw the collection on my credit report. Not that I would have paid for something I did not receive anyway.

I tried contacting AT&T customer service, but their best methods for contacting them are only for current customers. When I would send general inquiries to customer service I was ignored. This was in early 2009. Since then the unpaid account has been sold to two more debt collectors and each time it was sold, the date of the debt was updated so it looks as though it was recent. I don't know how it's supposed to fall off my credit report after 7 years if they keep updating the date. Thanks to this once instance I will never use AT&T for anything! Not internet, not phone, nothing.

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3/5

posted May-27-2012

This review relates to UPS for business services, not the performance of the local delivery person. For the items I sold at least, UPS always seemed just a little bit higher priced than Fedex. The only reason I used them is because they have a regional sorting center in my town so the hours are more convenient for me to ship. Their website is also not quite as user friendly as Fedex. The only time I use them anymore is when I simply can't make it to the Fedex store that day or when I'm returning a product I purchased to a company and their prepaid shipping label is through UPS.

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5/5

posted May-27-2012

I placed a basic ad on yellowpages.com so people could find my business online. For a free service it was quite useful. I was able to place an ad for my new business and several local people found me. Everything was great.

This review was modified by TyrisFlare on May 27 2012 06:40:05 AM

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4/5

posted May-27-2012

I signed up for a free trial with Equifax to get a look at my credit report and score. Even after the free trial was over I've received alerts when my credit score or report changed. I, of course, would have had to purchase their product to see what the specific change was, but it was still a good system to alert me to changes in case I did not expect them. Of the credit reporting bureaus, I am happiest with Equifax. That is to say it is the lesser of three evils.

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5/5

posted May-27-2012

I ordered CDs from them on more than one occasion. The whole experience improved upon the second sale. Not that the first was bad, but that the professional improved with the second. For the second sale I received a shipping confirmation when the item was sent out. The email came from no-reply@theartofbooks.com, but an email to a real person was included in the message if I had any problems. Everything was up to par.

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5/5

posted May-27-2012

Here's a rarity in the online world. When placing my order I signed up for emails from the company. Usually that means a bombardment of advertisements often several times a week (even as much as every day) for years. I received only genuine promotional emails, meaning only when they had special deals. The prices are great all the time, though, so there's no need to try to trick customers with perpetual blowout sales.

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3/5

posted May-25-2012

This review concerns Blockbuster's online rental business, which is currently called Blockbuster Total Access. I chose Blockbuster over Netflix because of the monthly coupons for local stores that Blockbuster offered. My service went somewhat well until I moved to a smaller town. It took 1-2 days longer to receive my DVDs. And since there wasn't a local store the coupons were of no use to me other than when I took the time to sell them on eBay. Also, there were many titles that were in my cue for months and they were never sent to me. It seems for titles like those that multiple people are waiting ages for they would buy an extra copy.

During the final month of my subscription I had a couple of problems. One of the DVDs I requested had the proper sleeve, but the disc was something else. No doubt it's easy for someone to get a copy of the latest Batman movie if they rent it and then replace it with their personal copy of Attack of the 50 ft Woman. Blockbuster should perform better quality control. I sent it back and the only thing they did to rectify the problem was send me the correct movie. I think I should have received an extra rental for that month. A second movie I rented at that time was so badly scratched that it wouldn't play in any player in the house. I was unable to watch it and just sent it back.

Rather than bothering to cancel my service, I just didn't update my credit card information once it expired. I still have an account with them years later, but they eventually stopped sending me renewal notices. I probably won't do business with them again unless some form of SOPA passes.

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1/5

posted May-25-2012

This review concerns the Goodyear "credit card." After much research I decided my new tires would be Goodyear Wrangler Duratracs. At the time I made my purchase, Goodyear was offering a rebate if the purchase was made with their credit card. I signed up for the card and waited patiently for it to arrive so I could make my purchase. I had hoped when I was approved online that they would email me my card number so I could immediately make my purchase like some companies do, but they did not.

When it arrived about 10 days after applying I noticed the card didn't have an expiration date or any type of credit card logo I was used to seeing (ie Visa, Mastercard, AMEX). I tried using the card at discounttiredirect.com, which is an authorized dealer of Goodyear products, but they didn't accept the card. It was then I realized that this wasn't an actual credit card as advertised, but merely a store card only able to be used at Goodyear service centers. I suppose it's easy for them to offer a rebate when they know you'll be paying full retail price.

Had I read the fine print I may have realized what I was getting, but Goodyear shouldn't call it a credit card when you can't use the credit at any store. Call it a store card, charge card or just a plain ol' Goodyear card, but don't call it a credit card.

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5/5

posted May-22-2012

I looked all over the net, including eBay, to find a set of 6" oval backup lights with 20 or more diodes for a decent price. Global Parts had the best price by far and shipping was free. I even received a shipping confirmation with a tracking number from a real person, not just an automated message. Everything was packaged professionally. I would highly recommend.

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2/5

posted May-20-2012

I've been using PayPal for more than 10 years as both a buyer and a seller. When eBay bought PayPal I knew it would be a detriment to buyers for both customer service and competition. All the major competitors of the time closed down within 3 years. eBay changed all the rules to their favor so now unless you're a big merchant that can afford separate credit card services, PayPal is the only choice for buyers. And they're raking in fees from sellers since sellers are prohibited from asking for payments not funded by a credit or debit card (which avoided a fee).

As a buyer, I don't mind using PayPal outside of eBay for things such as used car parts from private sellers on forums. What I don't like is when they try to violate PayPal policy by charging a 3% fee to the buyer. Either they don't know it violates policy or they're not smart enough to increase the asking price by 3%.

Over the years I've been cheated by PayPal too many times to mention in detail here. If there were a viable alternative I'd use it. Maybe one day the government will step in and cry antitrust.

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