3/5

posted Apr-22-2011
Business needs to improve customer service.
If you need to order anything from Accessories International call them first and find out if the item is in stock. Be advised they go through third party suppliers and will not give you an estimated delivery date, nor bother notifying you of order status. They're reluctant to provide any delivery information other then "you'll get it when you get it" and your order can take more then a few weeks.
I sympathize with most of the posts here and their issues, but upgraded my satisfaction rating because they did eventually deliver my order in about three weeks. I'm satisfied with the quality of my motorcycle Sissybar Luggage rack and it looks good on my motorcycle, but should I ever need other accessories for my scoot, these guys are a hassle to do business with, I'll look else ware.

This review was modified by
DmaxD on June 21 2012 08:52:45 PM