2/5
posted Mar-07-2006
I ordered a Sharp LC45GD7U 45" LCD HDTV for $3099. I was required to call in to verify and confirm this order. I called an spoke with Jim who tells me he needs the 3-digit code on the back of my card. This info should have been added to the online process. As you may have read from other reviews, the real purpose of order confirmation is to sell you warranty and the sales tactics are very aggressive. I've called this company (800)732-7960 several time for product info and finally the order confirmation and I spoke with the same person each time, Jim.
On my product info calls, he was very irritated that I was bothering him with my questions. From this, I should have known better. On the confirm order call, very pushy and spoke with me like I was naive. "So, why didn't you get that awesome deal that was offered?" I was confuse as there was no other offer presented when I made my online oerder. Looking back, he's trying to sell me the infamous and expensive might I add $800 In-Home Warranty. When I decline the offer, he says I'll be getting the import model. WHAT THE HECK!! There were no reference to import model when I ordered online. What a scam... I even tried to re-order to check and see if there was some notation that got passed me, but there were no reference to import model. Ask what is the difference between an import model and a USA model. Warranty was the difference. With the import model I would need to pay upwards off $500 for shipping plus insurance to send my TV overseas somewhere for repairs. To me, this means no warranty. With the import model, there were no in home service. I was frighten; and told him this was ridiculous. Had I known the purchase price I was paying online was for an import model, I wouldn't have made the purchase.
"We can change your order to a USA model," says Jim. I ask, "How much more?" It would be $3999 and you get the 1-year In-Home warranty from Sharp. I was just flabbergasted. They offered lower price but truly in the end their price was not competitive at all. I will never buy anything from this company...very shady company.
This review was modified by
imrllygood on March 07 2006 11:38:02 AM
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![Share](javascript:share_rating({"review_body":"I ordered a Sharp LC45GD7U 45\u0022 LCD HDTV for $3099. I was required to call in to verify and confirm this order. I called an spoke with Jim who tells me he needs the 3-digit code on the back of my card. This info should have been added to the online process. As you may have read from other reviews, the real purpose of order confirmation is to sell you warranty and the sales tactics are very aggressive. I\u0027ve called this company (800)732-7960 several time for product info and finally the order confirmation and I spoke with the same person each time, Jim.<br><br>On my product info calls, he was very irritated that I was bothering him with my questions. From this, I should have known better. On the confirm order call, very pushy and spoke with me like I was naive. \u0022So, why didn\u0027t you get that awesome deal that was offered?\u0022 I was confuse as there was no other offer presented when I made my online oerder. Looking back, he\u0027s trying to sell me the infamous and expensive might I add $800 In-Home Warranty. When I decline the offer, he says I\u0027ll be getting the import model. WHAT THE HECK!! There were no reference to import model when I ordered online. What a scam... I even tried to re-order to check and see if there was some notation that got passed me, but there were no reference to import model. Ask what is the difference between an import model and a USA model. Warranty was the difference. With the import model I would need to pay upwards off $500 for shipping plus insurance to send my TV overseas somewhere for repairs. To me, this means no warranty. With the import model, there were no in home service. I was frighten; and told him this was ridiculous. Had I known the purchase price I was paying online was for an import model, I wouldn\u0027t have made the purchase.<br><br>\u0022We can change your order to a USA model,\u0022 says Jim. I ask, \u0022How much more?\u0022 It would be $3999 and you get the 1-year In-Home warranty from Sharp. I was just flabbergasted. They offered lower price but truly in the end their price was not competitive at all. I will never buy anything from this company...very shady company.","link":"http:\/\/www.resellerratings.com\/store\/PC_Plasma\/comment\/248503#comment248503","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PC_Plasma.jpg","store_name":"PC & Plasma","username":"imrllygood","rating":"2"}, "single");){kind=link}