5/5

posted Jul-23-2010

Somehow we left out the apt. # and Supermediastore sent us a new one at no additional shipping cost before the original one arrived back at their facility. The customer service was prompt, professional and kind. We are very pleased and will be ordering all of our ink from them in the future.

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1/5

posted Mar-23-2009

The cheap price is not worth the hassle. I waited until I got my $ back from these crooks before I wrote this review. I ordered a new Garmin Nuvi 760 and they took 2 weeks to get it to me. This was after the hassle of having to send them a copy of my ID and credit card. When I received the unit, it was apparent that it was used. They have a condition that if you register the a GPS you will not be able to return it, so you cannot have Garmin tell you if it has acquired a signal before. I then proceeded to get a return auth. from them only to be given "the runaround"! It took 10 phone calls with the supervisor, Andy Chen, laughing on the phone when I told him that I they have not kept their part of the deal. Finally got my purchase $ back and have counted the shipping back to them as a loss. Just purchased a new one from BUYDIG.com and they got a brand new one to me in 4 days at $221.84 total. If would have known this earlier, I would not have hesitated to spend the extra $20.

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