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posted Jun-12-2011 
![Share](javascript:share_rating({"review_body":"First Truesupplier sold me a faulty counterfeit housing for a Blackberry bold 9780, they called me a liar when I didn\u0027t receive a \u0027most likely\u0027 counterfeit replacement. Albeit, Thailand post tracked it to my address, however; I have not officially received it. I just bought an authentic replacement on eBay for 1\/3 of the cost including delivery from the UK. So I challenge truesupplier to prove me wrong. In the mean-time... \u0022Buyer Beware!!\u0022","link":"http:\/\/www.resellerratings.com\/store\/Truesupplier\/comment\/782141#comment782141","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Truesupplier.jpg","store_name":"Truesupplier.com","username":"ifor_parry","rating":"1"}, "single");){kind=link}
“Dear Ifor Parry,
Thanks for your email.
I am very sorry to see you review.
As the Order #59738,we have shipped it out on May 2,and the tracking number is RB267216786HK
You can track it on http://17track.net/IndexEn.html
or track it on http://track.thailandpost.co.th/trackinternet/Default.aspx?lang=en
We tracked it and got the following information:
May 10, 2011 12:00-16:29 MAE RIM, Delivery Status, Successful
May 10, 2011 10:25:29 MAE RIM, Out for Delivery,
May 9, 2011 12:11:33 LAMPHUN MAIL CENTER, Container Received,
May 8, 2011 15:48:46 LAK SI MAIL CENTER, Dispatch,
May 8, 2011 15:48:36 LAK SI MAIL CENTER, Items Into Container,
The item (RB267216786HK) left Hong Kong for its destination on 7-May-2011
And later,you said the top cover and battery cover and keyboard are damaged.
So we resend the top cover and battery cover and keyboard to you,and the tracking number is RB267218725HK
and we tracked it and found that following information:
May 23, 2011 12:00-16:29 MAE RIM, Delivery Status, Successful
May 23, 2011 10:29:34 MAE RIM, Out for Delivery,
May 21, 2011 12:04:49 LAMPHUN MAIL CENTER, Container Received,
May 20, 2011 14:43:11 LAK SI MAIL CENTER, Dispatch,
May 20, 2011 14:42:59 LAK SI MAIL CENTER, Items Into Container,
The item (RB267218725HK) left Hong Kong for its destination on 19-May-2011
You parcel have been successfully,would you please tell me why you do not receive the order until now.
It is appreciated that you can tell us the reason,then we will help you to solve the problem.
Looking forward to your confirmation.
Yours Sincerely,
Elaine”