5/5

posted Sep-23-2005

This website/seller is the best customer service experience I have ever had either online or in a store. Was very helpful pre-purchase with any questions I had about the products, kept me well informed about delivery details and provides excellent after-sales support. The returns policy is awesome - I mentioned to the seller that I didn't like the colour of my product and they immediately offered to replace it! Gets my highest recommendation!

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1/5

posted Sep-22-2005

I ordered a Media Center IR Keyboard which arived fine but was faulty. I have requested an RMA but have still heard nothing after a WEEK of waiting. You cannot phone these people as their call center only takes Sales calls i.e we want all you money but once we have it we don't care.

Avoid at all costs!!

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