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A Matter of Fax
Rating 2/10

“I placed an order for a projector lamp from these folks for several reasons, first they were the cheapest on the net, second because although some of their review were poor, they were mostly satisfactory. When I placed my order I selected 2nd day shipping as I needed the bulb for a presentation, they changed this to ground. When I called to point out the mistake they flat out called me a liar saying that I selected ground shipping when I did not. Later they admitted that they downgraded the shipping to ground (without any notification to me at all) because this item could not ship 2nd day. I told them I really needed this in time for my presentation and would pay the additional to get it 2nd day so theey charged me an extra $27 to 2nd day the lamp (which is outrageous, you can overnight it for $19). When they finally shipped it they sent it ground again and still charged me $27. Now it arrives a week after my presentation.

To their credit I was able to get my $27 back, but the fact that they downgraded it in the first place, called me a liar, then charged me to 2nd day it again yet didn't puts this seller in the "I won't do business with them again" bracket.”

Rating 2/10

“Wow, I wish I would have found this site before I bought from these crooks. I purchased a new power supply for my XBox and it was dead within a few days, needless to say I have send them mountains of email and have gotten no reply. Like everyone else, I was dinged on my card immediately and didn't get my purchase until weeks later, even though I paid extra for 2 day shipping. Crooks, scam artists. He is smart, however, as he has registered his domain privately and made sure there is no way to contact him. His name is Mark Haglund of Herndon, VA.

Stay away from these crooks, PERIOD!”

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