hy_tek - User Profile page at ResellerRatings

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All Customer Reviews (2)

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ABCink
Rating 2/10 1/5
modified review posted Mar-08-2011

ABCink is the same company as Meritline which has terrible service. I have ordered a couple times from them and the only good thing you can say about them is they are cheap in price. I ordered compatible Canon Inkjet cartridges that were no good and leaked all over my printer. Some were only half full of ink. They sent me replacements and they were bad too. Finally I wanted a refund after trying to make it right. They wanted to charge me for shipping back the bad cartridges they sent me. I just bought a couple cartridges from ABCink and the shipping and processing is horribly slow. It took them 3 days to even ship my order. Communication with them is useless they don't answer emails and can never give you a delivery date. They sell cheap cartridges of inferior quality that may or may not work. Their customer service is horrible. Why would anyone buy from these people? Unfortunately I didn't know ABCink was the same as Meritline until after I placed my small order. We will see if they get it right this time since it's impossible to cancel an order. Do not buy from these people to save a couple bucks you will be sorry!!!!!


ABCink, ABCink rep has responded
modified review posted Mar-23-2011

“Dear Customer,

We are extremely sorry for the inconvenience. In regards to the cartridges in your order it is always possible there may be defective cartridges within a batch and we offer a six month warranty incase a defective cartridge should arise and to assure our customers the quality of our products. We have contacted you and have agreed to take care of this issue. We appreciate your business and feedback in this matter.

Thank you,
ABCink.com”

Newegg.com (USA
Rating 10/10 5/5
modified review posted Feb-05-2009

I am once again astounded at the lengths the customer service reps will go to in order to earn your business.
I had a $710 computer system prts order and a couple small items had shipping costs. I requested if they could put these items in the same box with the other stuff and wave the shipping fees. They did it.
Then I saw that the price on a Hard drive I purchased in the bundle went down $10 the day after I purchased it. I requested a credit and they gave it to me. They didn't have to do any of this but they value their customers. And smartly so because happy customers are return customers!! Thanks Newegg You get all my business and you earned it. How refreshing to see a company that actually has great customer service and great prices in this day and age. 5 Eggs to you customer service!!!

About hy_tek

Reviewer Stats

Total Reviews 2
Helpful Reviews
Forum Posts 1
Homepage
Member Since 12-Nov-07
Last visit 12-Nov-07

Favorite Stores

Check out all the stores loved by hy_tek

  Newegg.com (USA) Rating 10/10

All Stores

Check out all the stores reviewed by hy_tek

  ABCink Rating 2/10
  Newegg.com (USA) Rating 10/10

Least Liked Stores

hy_tek likes these stores the least and has left a poor review for them.

  ABCink Rating 2/10
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