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| AAFES / Army and Air Force Exchange Service |  |
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posted Mar-01-2011 
![Share](javascript:share_rating({"review_body":"Keep It New Protection Plan\/sun glasses: <br>Basically a nightmare. First, I filed a claim under the protection plan and it was denied, they said \u0022glasses under warranty\u0022. After denied, that was it - I could not file another claim. It took over a week to convince them that Oakley\u0027s sunglasses warranty did not cover scratches. I finally mailed the glasses in, they recieved 2 weeks ago yet have no record of being recieved. I now have to wait 30 days for their \u0022process\u0022 to work, then I \u0022might\u0022 get my glasses replaced.<br>In the meantime, I\u0027ve had to buy another pair to get by.<br>Extremely poor customer operations. <br>AAFES, get a new protection plan and quit screwing us around, or stop pushing the plan... It was promoted by AFEES personnel as a \u0022great program\u0022. Untrue, and totally not worth the nor headache.","link":"http:\/\/www.resellerratings.com\/store\/AAFES_Army_and_Air_Force_Exchange_Service\/comment\/714326#comment714326","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/AAFES_Army_and_Air_Force_Exchange_Service.jpg","store_name":"AAFES \/ Army and Air Force Exchange Service","username":"hunkerj","rating":"2"}, "single");){kind=link}