4/5

posted Feb-01-2012

Shark systems offered good service, a competitively priced product, and prompt delivery. The only complaints I have are one, that their checkout process is a bit confusing, i.e. before you are finished shcecking out an invoice is created. When you are finished you are not directed to a order complete page that confirms your payment. So if you entered your credit card info, just wait for it to clear on your bank account. Second of all don't expect to actually speak to a customer service rep, although they were prompt in their replies to email and voicemails. I was often left wondering what exactly was taking place on their end. I will say however, everything worked out great, in fact, when their was confusion and things were slowed down they upgraded my shipping. Now that I have experience with them I would choose them again, just wanted to add a word of caution

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