5/5

posted Jan-15-2007

I believe this is my fifth order from Sterling. The items have always shipped quickly, have been as advertised, work well and are very price competitive.

I have had poor response via EMail but good interface over the phone. Very pleased with my experiences.

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1/5

posted Jan-15-2007

I did a lot of price research and ordered a Canon Rebel XTi from Banana Boat Camera. On Jan. 16th I called and explained their web site gave me no info for the order. The rep asked if anybody had called and then transfered me. The customer rep I was transfered to asked me what my problem was. I asked if the unit had shipped and received a "No.". I then canceled the order. I was told I would receive a cancelation Email but as of several hours later I have not seen one.

I will not attempt to do business with them in the future!

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1/5

posted Jan-15-2007

Did a lot of price research and ordered a Canon SD900 for a great price. I waited for two weeks for Yellow Bee Photo to ship my product. I called customer service on 1/16/2007, asked if product had shipped. Was told "No" after which I cancelled the order. Card had not been charged and I received a cancellation Email within minutes.

Customer rep offered no explanation but wished we could do business in the future. Won't happen!

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