1/5
posted Dec-10-2009
I only have an order#. Dealing with these rude people has been the most unpleasant customer service experience I have ever had. I tried to purchase a Canon 7D Camera from these people. Yes, the price was too good to be true, and I have to take some responsibility for being in this predicament, because I tried to find the best price. I put my order in, received a confirmation e:Mail, telling me to call them to confirm. I call, the representative proceeds to tell me that what I purchased was just the body of the camera, there was nothing else in the box, no wires/cables/software/battery charger/battery/manual, etc. He said what I needed to purchase in order to have all that is their Retail Kit, which was about $500 more. I hesitated, then he proceeded to ask me, why I chose that camera, and have I ever considered the 50D? He told me that the cameras weren't that much different, other than the 7D having a video option, so after "throwing" in a few extra items that I wouldn't need anyway, he convinced me that for the price, this was a better camera and so I gave in. After hanging up the phone, I wasn't feeling comfortable with my decision. I went online and really did my research, realized that I really did want the 7D, and I found it for a better price on a respectable/highly rated site. So I called back again and tried to cancel my order, this time another sales representative again tried to convince me to keep the camera by "throwing" in even more "free" stuff and knocking off an additional $50 off my order. I told him that I didn't want the camera and needed to cancel the order. He then said that he couldn't cancel it, I would have to call back Customer Service in the morning to do it, because it was already after close for them. So, the next morning I called Customer Service and was told that the camera already shipped and they couldnt' cancel the order. I would have to wait to receive the camera, call in for an RMA# and then I would get my money back after they received it. But in the mean time I would have to pay for the return shipping.
These people are liars, thieves and con artists. DO NOT BUY FROM THIS SITE EVER!!!!!!!!!!!
P.S. I did receive the camera, haven't even opened the box, called in for an RMA#, returning it today and hope and pray that I actually see my money back on the card. I feel like such a fool for not doing my research ahead of time and reading up reviews of the stores that I purchase from. From now on, not even a single ink-cartridge will be purchased without a thorough review/research. PLEASE, PLEASE, whatever you do, DO NOT BUY FROM THEM!!!!!!!!!
This review was modified by
homette on December 10 2009 10:26:29 AM
36,421 stores
1,204,395 reviews
5554 shoppers online now
Total Reviews
Helpful Reviews
Forum Posts
Member Since
![Share](javascript:share_rating({"review_body":"I only have an order#. Dealing with these rude people has been the most unpleasant customer service experience I have ever had. I tried to purchase a Canon 7D Camera from these people. Yes, the price was too good to be true, and I have to take some responsibility for being in this predicament, because I tried to find the best price. I put my order in, received a confirmation e:Mail, telling me to call them to confirm. I call, the representative proceeds to tell me that what I purchased was just the body of the camera, there was nothing else in the box, no wires\/cables\/software\/battery charger\/battery\/manual, etc. He said what I needed to purchase in order to have all that is their Retail Kit, which was about $500 more. I hesitated, then he proceeded to ask me, why I chose that camera, and have I ever considered the 50D? He told me that the cameras weren\u0027t that much different, other than the 7D having a video option, so after \u0022throwing\u0022 in a few extra items that I wouldn\u0027t need anyway, he convinced me that for the price, this was a better camera and so I gave in. After hanging up the phone, I wasn\u0027t feeling comfortable with my decision. I went online and really did my research, realized that I really did want the 7D, and I found it for a better price on a respectable\/highly rated site. So I called back again and tried to cancel my order, this time another sales representative again tried to convince me to keep the camera by \u0022throwing\u0022 in even more \u0022free\u0022 stuff and knocking off an additional $50 off my order. I told him that I didn\u0027t want the camera and needed to cancel the order. He then said that he couldn\u0027t cancel it, I would have to call back Customer Service in the morning to do it, because it was already after close for them. So, the next morning I called Customer Service and was told that the camera already shipped and they couldnt\u0027 cancel the order. I would have to wait to receive the camera, call in for an RMA# and then I would get my money back after they received it. But in the mean time I would have to pay for the return shipping. <br><br>These people are liars, thieves and con artists. DO NOT BUY FROM THIS SITE EVER!!!!!!!!!!! <br><br><br>P.S. I did receive the camera, haven\u0027t even opened the box, called in for an RMA#, returning it today and hope and pray that I actually see my money back on the card. I feel like such a fool for not doing my research ahead of time and reading up reviews of the stores that I purchase from. From now on, not even a single ink-cartridge will be purchased without a thorough review\/research. PLEASE, PLEASE, whatever you do, DO NOT BUY FROM THEM!!!!!!!!!","link":"http:\/\/www.resellerratings.com\/store\/Bingo_Cameras\/comment\/521479#comment521479","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Bingo_Cameras.jpg","store_name":"Bingo Cameras (founded by Richie Setta, a former employee of SonicCameras.com)","username":"homette","rating":"1"}, "single");){kind=link}