1/5

posted Nov-13-2008
I ordered two 1 gig sticks of PC3200 400 mh low density memory for a new computer I was building and two sticks to upgrade my present computer which I also built. Same mother board, SOYO high end with 4 slots for 4 gig of memory. Same processor, Intel 2.4 hz. Same hard drives 200 gig SATA. Same CDRoms, HP Lightscribe and Cd-RW. Memory sent installed did not work. Returned, new memory sent again did not work, returned for refind. Bought same memory fron another sorce, workes perfectfully. I am not new to computers, a new Commodor 64 was first. Their explanation, they use "Generic memory" that dose not always work.I was charged 29% of my original purchase cost for "shipping and handeling". Keep in mind I paid to send this stuff back twice and it was defective. Please think twice prior to buying from this store. Good memory cost me $5.00 more than I paid for the junk they sell. In todays market over 29% to return a defctive part is robbery.
“We are very sorry the memory did not work for you. No memory, even branded memory like Kingstons work with every motherboard in the market. The difference is that branded memory has been tested with specific chipsets and is guaranteed to work with those chipsets. With generic memory they work with most systems; however, it can very by manufacturer. We purchase thousands of generic memory from various vendors and one memory from one vendor may work for you while another may not.
In any case, we have given you a full refund including the original shipping and handling. In addition we have given you an additional refund to help alleviate some of your shipping costs.
Once again, we are sorry for the time and effort you have spent on this purchase.
Thank you,
Bzboyz
”