1/5

posted May-04-2013

I complained to my credit card company after I had not received my merchandise 45 days after purchase. The bank told me not to pay the amount of the Desert Deuce transaction so maybe I will be saved from this fraud.
I got mail from Jessica Marquez,
Order Processing Manager at Desert Deuce asking for my patience.
These guys are a scam and should be hunted down by the Arizona commercial authorities and prosecuted.

I don't know what game they are playing but they are up to something. Maybe they try to stretch the customer's patience by saying things like "it'll be just another week and a half before we have your gear and can ship to you."
Maybe if they can stretch it beyond, say, 60 days from the purchase the buyer will lose his right to cancel the transaction and Desert Deuce can keep the money. Usually, credit card merchants are required to accumulate a "reserve" of money with the credit card company to be held (sort of in escrow) in case there are disputed purchases.

These guys are doing a lot of harm to shoppers and the Web commercial community.
My next stop will be filing complaints with the Arizona attorney general and the Better Business Bureau.

BTW, when I noticed that getting my gear was slow and Desert Deuce said "another week" I checked with Condor about the items I had ordered and Condor said they were in ready supply meaning I was being slow-rolled by Desert Deuce.
I'll try to give a negative rating to this fraud rather than a positive integer.

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