5/5
posted Aug-16-2005
Selection is outstanding. Hard to find batteries for watches, calculators, mp3 players, cameras, video cameras, cell phones, laptop PC's, uninterruptible power supplies, etc. They also have chargers, lithium cells, flashlights, and cell phone accessories. Prices are very competitive with other online vendors.
They are up front about shipping prices, which are very reasonable. Shipping prices based on total order value rather than weight. It is worth getting as many of your batteries replaced at the same time to take advantage of the shipping.
There is a 30-day return on everything, no restocking fee, and 1 year replacement on failed batteries. Very generous! I had a Renata watch battery fail and they were even willing to send a new one right out without requiring me to send it back.
RETURNS
I received the wrong item by accident (theirs), and they were very fast in replacing it postpaid. They offer prepaid returns (for business reply mail) when the return was due to a defect. All service (not just sales) is done toll-free. Wait times were very brief.
I buy lots online and found myself wishing other companies had a Web site as well-designed as this. I could find everything I wanted very quickly through menus or search terms. Most items had photos and good descriptions. Everything I wanted was in stock. An order number and invoice is generated immediately at checkout, for reference, and the online receipt is printable.
An E-mail confirmation is sent when the online order is placed, and another one is sent when the order actually ships! Package tracing number included!
I thought this would be another company that simply capitalized on having a good domain name, like pets.com or furniture.com did. But this company impressed me. Other online battery vendors may have similarly good prices or selection. Batteries.com has these too, but also efficient and honest customer service, and customer-friendly policies that set it above the rest. Next time I need to buy special batteries I know where to go.
This review was modified by
herbalgerbil on August 29 2005 02:34:59 PM
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![Share](javascript:share_rating({"review_body":" A detailed receipt is e-mailed as soon the order is placed, and a paper one is shipped. An email is also sent when the order ships with shipping tracking info. All 4 items I ordered were in stock and the quality is satisfactory. I did not have to make any returns. The only weak are was the Web site, which times out the Shopping Cart too quickly. When checking specs away from the PC, I ended up to re-enter my order 3 times.<br>","link":"http:\/\/www.resellerratings.com\/store\/Marlin_P_Jones_Assoc_Inc\/comment\/265657#comment265657","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Marlin_P_Jones_Assoc_Inc.jpg","store_name":"Marlin P. Jones & Assoc., Inc","username":"herbalgerbil","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Very fast fulfillment, esp if you aren\u0027t building a custom PC. Good email alerts and Web site with shipping status. The est. ship date tends to be very conservative, with a 1 week estimate turning out to be shipping the very next day.<br>I can\u0027t comment on the returns or warranty experience though.<br> My order was slightly delayed b\/c billing address on CC and ship address were different. The Lenovo.com Web site asked me to reigster my shipping address with my CC company before placing the order, which I did. But the order still was put on hold over the weekend until manually verified.<br>I had a personalized item on my order and the person entering the work order called me to verify the spelling, which I thought was impressive. Other than that the order experience is highly automated if you use the Web site, which I liked. There is also 24\/7 free support during the warranty period.","link":"http:\/\/www.resellerratings.com\/store\/Lenovo\/comment\/265655#comment265655","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Lenovo.jpg","store_name":"Lenovo","username":"herbalgerbil","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Selection is outstanding. Hard to find batteries for watches, calculators, mp3 players, cameras, video cameras, cell phones, laptop PC\u0027s, uninterruptible power supplies, etc. They also have chargers, lithium cells, flashlights, and cell phone accessories. Prices are very competitive with other online vendors.<br><br>They are up front about shipping prices, which are very reasonable. Shipping prices based on total order value rather than weight. It is worth getting as many of your batteries replaced at the same time to take advantage of the shipping.<br><br>There is a 30-day return on everything, no restocking fee, and 1 year replacement on failed batteries. Very generous! I had a Renata watch battery fail and they were even willing to send a new one right out without requiring me to send it back.<br><br>RETURNS<br>I received the wrong item by accident (theirs), and they were very fast in replacing it postpaid. They offer prepaid returns (for business reply mail) when the return was due to a defect. All service (not just sales) is done toll-free. Wait times were very brief.<br><br>I buy lots online and found myself wishing other companies had a Web site as well-designed as this. I could find everything I wanted very quickly through menus or search terms. Most items had photos and good descriptions. Everything I wanted was in stock. An order number and invoice is generated immediately at checkout, for reference, and the online receipt is printable.<br>An E-mail confirmation is sent when the online order is placed, and another one is sent when the order actually ships! Package tracing number included!<br><br>I thought this would be another company that simply capitalized on having a good domain name, like pets.com or furniture.com did. But this company impressed me. Other online battery vendors may have similarly good prices or selection. Batteries.com has these too, but also efficient and honest customer service, and customer-friendly policies that set it above the rest. Next time I need to buy special batteries I know where to go. ","link":"http:\/\/www.resellerratings.com\/store\/Batteries\/comment\/217668#comment217668","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Batteries.jpg","store_name":"Batteries.com","username":"herbalgerbil","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Yahoo Shops seller. Product rec\u0027d was inferior to ad. (Thunderbird model CPU in ad, received Classic model.) Product appeared to be used (warranty or S\/N sticker removed and adhesive remained) but was not advertised as used. However, shipped within 3 business days of ordering and was very well- packed. Despite these problems, I would probably still order from Hightechcomputer-net again.","link":"http:\/\/www.resellerratings.com\/store\/Hightechcomputer_net\/comment\/55945#comment55945","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Hightechcomputer_net.jpg","store_name":"Hightechcomputer-net","username":"herbalgerbil","rating":"2"}, "single");){kind=link}