1/5

posted Mar-24-2006

I previously ordered from SharperImage. It was a okay if I recall correctly. This time around, it is totally different. I placed an order on 3/3/06. It is in Processing status for about a week. I called and was told that the product is not in stock. I waited and it was finally shipped on 3/10/06 - a Friday. I would expect it get to me within a week. It did not. The tracking information show no progress. I finally called them again on 3/20/06. The representative said he will ship another one out via UPS. I called again on 3/24/06 to trying to get a tracking number. I was notified that it is shipped via USPS instead UPS as stated by the 3/20 call. I started to get very upset and start to complaint about the slowness of this. He told me that the delay was due to address does not match the credit card - which is false and totally a lie, my first conversation with them was that the product is not in stock.
I would not recommend ordering online with this store.
I'm still waiting for my shipment.
I called again on 3/28/06, this time the representative said the shipping partner that they are using is going out of business.

This review was modified by hchang on March 28 2006 08:02:29 AM

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5/5

posted Apr-23-2004

Highly recommended. Super fast delivery. Chose 3day saver and got it the next day. No problem with product on arrival. The product is great. One of the best purchasing experiences.

This review was modified by hchang on May 04 2004 06:05:55 AM

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1/5

posted Jan-12-2004

BUY.com was a good company to do business until they started to give out your credit card and address information to another company.

BUY.com provide you an ad for $10 off future purchase after you submit your current purchase. A window popup and ask you to enter your email address. Innocently I entered my email address. On my next credit card statement, I notice a $7 charge by WLI Reservation Reward. I call my credit card issuer disputed the charge. They ask me to call WLI and provided me a phone number. I called this scam outfit and they said they'll refund the $7 charges and told me that I clicked on a link from BUY.com.

I will not trust BUY.com keeping my personal information safe any longer. They are part of this scam.

Entering an email address releases you credit card and personal information is not safe.

This review was modified by hchang on January 12 2004 06:46:10 AM

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