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| Member Since | 14-Feb-12 |
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posted Feb-23-2012 
![Share](javascript:share_rating({"review_body":"Slower to ship than advertised. Impossible to contact except by chat (I emailed twice; called their number on multiple occasions, and not only did they not answer, making me leave a message, but as time went on their voice mailbox filled up). However, they did send the product I ordered and eventually agreed to allow me to return part of it. That said, I plan to avoid them in the future because the hassle was stressful and time-consuming.","link":"http:\/\/www.resellerratings.com\/store\/Buyaccess_com\/review\/1284977#comment1284977","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Buyaccess_com.jpg","store_name":"BuyAccess.com","username":"hchan9","rating":"2"}, "single");){kind=link}
“We sincerely apologize for your experience. We strive to make returns as easy as possible with just a quick phone call. We have our support team on staff M-F 8AM-5PM to assist with any questions you may have. We'll be happy to accomodate you on your next order with free shipping. Just shoot us an email at support@buyaccess.com. Thanks!”