hchan9 - User Profile page at ResellerRatings

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All Customer Reviews (1)

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BuyAccess.com
Rating 4/10 2/5
modified review posted Feb-23-2012

Slower to ship than advertised. Impossible to contact except by chat (I emailed twice; called their number on multiple occasions, and not only did they not answer, making me leave a message, but as time went on their voice mailbox filled up). However, they did send the product I ordered and eventually agreed to allow me to return part of it. That said, I plan to avoid them in the future because the hassle was stressful and time-consuming.


BuyAccess.com, BuyAccess.com rep has responded
modified review posted Mar-05-2012

“We sincerely apologize for your experience. We strive to make returns as easy as possible with just a quick phone call. We have our support team on staff M-F 8AM-5PM to assist with any questions you may have. We'll be happy to accomodate you on your next order with free shipping. Just shoot us an email at support@buyaccess.com. Thanks!”

About hchan9

Reviewer Stats

Total Reviews 1
Helpful Reviews
Forum Posts 0
Homepage
Member Since 14-Feb-12
Last visit First visit!

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  BuyAccess.com Rating 4/10

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