1/5

posted Jan-30-2006

Like so many other comments, I ordered 4 sticks of 1GB RAM. The sticks were just tossed into a small plastic bag that was cut/heat sealed. It's quite clear that the RAM was stored improperly, perhaps in a large storage bin, because at arrival I could already see a loose part inside the _sealed_ package - looked like a capacitor. Further inspection revealed _identical_ damange to 2 of the 4 sticks, but only 1 loose part - meaning the other one was broken BEFORE it was even packaged! I didn't even want to try putting the other two sticks into my computer, fearing it might damage something. There is no identification of the manufacturer of the RAM, and therefore no recourse for RMA/warranty except AIB itself. And then, like all the other comments, you find that they never answer your e-mail (it's been one week now without any response), phone calls take you on a loop and finally end in an answering machine, and their "live" chat is never online. So there you are - stuck with broken memory and nobody to contact. Will be disputing charges with credit card and filing complaints with BBB and AG for fraud.

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