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59,675 stores1,815,433 reviews Over 250,000 shoppers online now
 Total Reviews | 7 |
| Helpful Reviews | 3 |
 Forum Posts | 0 |
 Homepage | |
 Member Since | 27-Sep-06 |
| Last visit | 23-Feb-07 |
Check out all the stores loved by hankkarl
| Comp-U-Plus |  |
| The Great Guys |  |
| Cabela's |  |
| Sierra Trading Post |  |
| B&H Photo-Video-Pro Audio |  |
Check out all the stores reviewed by hankkarl
| Comp-U-Plus | |
| SnowJoe | |
| RepairSurge / Vorisek Publishing | |
| The Great Guys | |
| Cabela's | |
| Sierra Trading Post | |
| B&H Photo-Video-Pro Audio | |
hankkarl likes these stores the least and has left a poor review for them.
| SnowJoe |  |
| RepairSurge / Vorisek Publishing | |
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posted Mar-16-2011 
This review was modified by 
![Share](javascript:share_rating({"review_body":"Quick delivery, good prices","link":"http:\/\/www.resellerratings.com\/store\/Comp_U_Plus\/review\/722675#comment722675","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Comp_U_Plus.jpg","store_name":"Comp-U-Plus","username":"hankkarl","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Shipped wrong item. They responded to my email about this on 1\/26 with:<br><br>We have received your inquiry and are assigning it to a representative. You can expect to receive a response from us within one-two business days. <br><br>No response on Thursday, so called them on Friday, they said the item ordered was on back order, so I asked for the order to be canceled. They agreed, but said they wouldn\u0027t reverse the charge on my credit card until they received the unit that was shipped. They also said that they would send a return shipping label by email. Haven\u0027t yet received the shipping label.","link":"http:\/\/www.resellerratings.com\/store\/SnowJoe\/review\/692413#comment692413","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/SnowJoe.jpg","store_name":"SnowJoe","username":"hankkarl","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Needed a manual for my car, wanted a Chilton\u0027s or similar repair manual. This site claimed to have a downloadable manual. <br><br>What you get is a program that has some general information, and links to the autozone database. When I complained, the added another link to another database, but didn\u0027t give me a login for that database. <br><br>I was doing a brake job. I knew the general info, and wanted the specific details for my car. This was a total waste of money, and more importantly, it was a waste of time.","link":"http:\/\/www.resellerratings.com\/store\/RepairSurge_Vorisek_Publishing\/review\/547579#comment547579","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/RepairSurge_Vorisek_Publishing.jpg","store_name":"RepairSurge \/ Vorisek Publishing","username":"hankkarl","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Wanted a very hard to get item for a Magellan GPS. Its a very common GPS, and seems to be a common failure. Magellan did not have the part (and had been out for several weeks), all the other merchants I tried did not have the part, (except one on EBay who charged $20 more on a $45 part) this merchant had 10 in stock when I ordered. I looked for several weeks before I found this merchant.<br><br>This merchant had a very hard to get item.<br><br>Cost was $5 underlist price, so I\u0027ll give them credit for not gouging. But at $45, it was $15 more than most of the other vendors wanted. (Well, if they were out of stock, the price may have been cheaper :) )<br><br>Shipping was reasonable (about $5)<br><br>took two days to ship.<br><br>My customer number is ","link":"http:\/\/www.resellerratings.com\/store\/The_Great_Guys\/review\/335114#comment335114","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/The_Great_Guys.jpg","store_name":"The Great Guys","username":"hankkarl","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Have ordered many items from Cabela\u0027s. All came through without a hitch and on time. Cabela\u0027s brand items are generally as good as, or better than other similar items, and are top quality.","link":"http:\/\/www.resellerratings.com\/store\/Cabela_s\/review\/318857#comment318857","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Cabela_s.jpg","store_name":"Cabela\u0027s","username":"hankkarl","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Lowest prices, very inexpensive shipping. Quick delivery. Great store to do business with.","link":"http:\/\/www.resellerratings.com\/store\/Sierra_Trading_Post\/review\/302926#comment302926","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Sierra_Trading_Post.jpg","store_name":"Sierra Trading Post","username":"hankkarl","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Excelent customer support. Called customer service (not sales) to add an item to my order on a Sunday, the customer service rep took the order quickly and professionally. (He didn\u0027t have to transfer me to sales.)","link":"http:\/\/www.resellerratings.com\/store\/B_H_Photo_Video_Pro_Audio\/review\/277753#comment277753","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/B_H_Photo_Video_Pro_Audio.jpg","store_name":"B&H Photo-Video-Pro Audio","username":"hankkarl","rating":"5"}, "single");){kind=link}
“The full list of features is as follows:
Troubleshoot problems by vehicle symptom
Diagnose problems by Diagnostic Trouble Code (DTC)
Inspection and maintenance procedures
Thousands of illustrations and diagrams
Wiring color codes and descriptions
Universal repair steps for nearly every vehicle
Learn to use little-known repair databases for free
Technical vehicle systems information
Much of the information provided is vehicle-specific, and the universal portions are designed to walk you through the procedure regardless of which vehicle you drive.
In addition, each of the universal portions has a vehicle-specific counterpart, either in the other software features or in the internet resources which the software teaches you about.
We are very sorry to hear that you did not find the software useful. Although the vast majority of users (over 98%) are pleased with what we offer, no tool can suffice for every person out there.
That is why we offer a 100% money-back customer satisfaction guarantee. Please contact us via the support form on our website and we will be happy to refund the sale for you.”